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June 2023 by Kjnkids
Always helpful…..don’t act like your normal government place
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January 2023 by Michael Stevens
Frankie deserves all the credit in the world. Me and my wife had an appointment for passport and he walked us through all the steps and took his time. We were greeted by first name when we walked in. Frankie is #1 postmaster around.
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April 2022 by Lauren Garza
The employees could learn how to speak to people, especially their customers a little better.
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March 2022 by Margaret McQuarters
I cannot say enough about this post office in America. Not only is the outside beautiful, so are the people inside. Great, courteous, knowledgeable and will help as much as they possibly can with shipments. Thanks! Think the outside should have Steve Hartman out here to talk with Frank personally.
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December 2021 by Michael Bowman
Your delivery drivers obviously do not know what restricted delivery is on certified mail. You might want to teach them how to read a simple green slip before allowing them to drive a car that requires you to read road signs.
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August 2020 by Jason Boyle
Braidwood postal crew is fantastic. Knowledgeable, customer friendly and always working hard for me.
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March 2020 by Crystal Wilson
As soon as I walked in you could see someone cleaning and sanitizing! I got helped right away by another worker! I cut my finger while pulling out my six different packages to mail and Frank the gentle man that was cleaning sprang into Action tissue and a bandaid in seconds flat! Then the wonderful man ringing me up got me all the best prices for the quickest delivery! This is the best post office I have ever been too by far!!
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October 2019 by Edith Lavon Darbro
I have had mostly good experiences at this PO ,but there are times when it is evident that more than one clerk should be available to help with customers.
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July 2019 by Macy McHood
Person at the front desk treated me like a moron. I'm SO sorry that I looked at the boxes when you said BOX. I guess I'm supposed to know that you meant envelope.
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March 2019 by Lawrence, John Girot
Other than postal business they have an unlocked lobby (for P.O. boxes, really) that is well heated during winter seasons PLUS on the East and West walls there are duel electric sockets for your cell phones just in case you are stranded here for God only knows what reason. Also, there is plenty of reading material to go through while waiting for yourself to warm up and be able to use your phone again. BY "NO MEANS AT ALL" AM I IMPLYING TO CAMP OUT THERE EVERY NIGHT IF YOU ARE HOMELESS. IF THAT IS THE CASE AND YOU ALSO IF YOU THINK YOU MIGHT HAVE DRUG/DRINKING ADDICTION ISSUE; feel free to contact the Braidwood Police Department/City Hall on Mondays & Tuesdays. During those days there are "special social worker(s)" from what I've been told, you or a loved one can get you the Treatment you need for this "dis-ease of addiction." The truth about this matter is you're NOT RESPONSIBLE FOR YOUR DISEASE, BUT! YOU ARE RESPONSIBLE FOR YOUR OWN PERSONAL RECOVERY AND choose what YOU WANT TO DO about it. "The Lâdder"6yr is the 1st-3rd steps to recovery... stay focused on the task in front of you and start your treatment ASAP! FOR YOUR LIFE MAY VERY WELL DEPEND ON IT.
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January 2019 by carla shull
RUDE OLDER LADY AT FRONT COUNTER BEWARE!!ive never had a problem there until recently...this was the third time going in there to this lady being EXTREMELY rude to me ..I’m in shock that she still has a job there and she honestly makes your business look horrible!
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October 2018 by K Kuehni
The 5 star review is for Frank and Frank only!! He is an asset to this and any place of business. You need an answer,call Frank. You need help,call Frank. You need something fixed,call Frank! He not only keeps the grounds clean and garden beautiful...he comes out right away to solve a problem all the other carriers screw up!! This man needs a HUGE raise!!
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October 2018 by alex koerner
Nice post office east to swing by to get somthing in a mailbox at all times.
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October 2018 by Ryan Kmetz
Absolutely the most rude woman was working the front window today! She actually went back to the other employees and started talking about how she should charge me for something that I questioned because I wouldn’t even know!!! Too bad the d*** lady spoke loud enough for me to hear everything she said! She should be fired!
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October 2018 by Thomas Galassi
I had called to find out more about a "missent" package. The gentleman that answered the phone was a great help!
