-
March 2024 by Mitchell Westford
Awesome people work there No problem ??? I Got everything I wanted ?
-
February 2024 by Mahdi El-jabali
Worst customer service. Asked if I could open a box cause it was ripped open to see if all parts were inside was told no by 2 ppl there
-
February 2024 by philip d
love the free floor samples
-
February 2024 by Hovita Torres
Always love coming to Menards but time the cashier was on a personal call while she ringing us up !!The manager did not say anything about it when I told him !!The other employee through out the store was very helpful and nice...
-
February 2024 by Sasa Gajic
I purchased an item at other location 2 days ago. This was an open box item (led light) Today I tried to install it and light was not working properly, it was blinking after few minutes being on. Customer service here did not want to replace, give credit or to do anything with this light because they said it’s sold as is. You should not be able to resell something that is not working and just say it’s sold as is and god luck. I am very disappointed at this …
-
January 2024 by James Slinkard
Great store always clean and the staff is just awesome.
-
January 2024 by hussein mohamed
I came to repair the door frame, and after two months of waiting, the repair was not completed, and they did so in a lack of politeness and respect
-
December 2023 by DaLatinKnight
I've never seen a Menards with two easily accessible floors. And a cart escalator. Must see tourist attraction for the Midwest.
-
December 2023 by eddie vega
Unacceptable!!!My son worked at this store for quite sometime as a part-time worker but at times picked up shifts working 40hrs at times, mind you he was attending college at the same time. And they decided to terminate him because on his day off they had a mandatory meeting which he did NOT know about it because he was off. They terminated him for not being there at that night meeting. He's a young great man who is doing things right by going to school and working and he's expecting a child in a few months. He was looking forward to gaining a hire position. Showed them everyday by not being late, taking on more shifts, respectful and reliable...and they instead terminate him!!! The manager that made that decision needs a life check!! Never shopping there again; nor is any of my family or friends!!!
-
December 2023 by adam699
Soecial ordered a soffit. Waited 2 weeks. Came in scratched up in the box. They shipped a scratched up one. After an hour wait the Store Manager offered $5 off. What an insult. Let’s see if the reordered part comes in better in another 2 weeks.
-
December 2023 by Alexis Garza
If I can give this place 0 stars I would! They are completely unprofessional, inconsiderate, lazy and very rude. I waited for 10 minutes just to have someone help me get a product off the shelf. When I asked the ignorant gentleman Colton.. what took so long he proceeded to tell me “we honestly forgot about you.” I continued my shopping and walked pass multiple workers wearing Menards shirts and sweaters on their phones not one asked if I needed help or even acknowledged me. My experience here was completely disgusting and disturbing. I didn’t even buy the things I needed. I will take my money and business ELSEWHERE. Menards is trash at this location.
-
October 2023 by Josie Ramos
Love shopping at Menards. No one wants to come with me because I take too long in the store. However I'm doing a complete kitchen remodel. On several visits no help, other visits it was like prying teeth for information. Felt so awkward. It's stressful enough as it is. I left the store SMH. Too bad that department lacks. Go to Lowes. Guy was so helpful, explained everything I needed to know and more.
-
July 2023 by Hifi Aria
The plumbing department at this store sucks. Most of the staff members don't know where items are located. They said they didn't sell the type of faucet cartridge I was looking for, and then I found it by myself. Another time lady at the plumbing department said she is not on clock once was asked to help me. I asked her to call someone, and she just went away and was looking from behind the corner if I was gone. Ridiculous! The store manager was involved. Hopefully, it will improve their service in the future. And finally they made mistake at register by not scanning all different fittings that I bought and just by counting them as 1 type if fittings. They were different. Once I told about this at customer service they have offered me to wait in line so they could fix their mistakes. I just left. Will try to avoid this store at any cost.
-
June 2023 by Althea SHERLEY
Young lady at the courtesy desk was friendly and told me to drive around to pick up a large planter. After entering the building a older gentlemen must have been having a bad day. Gave us a mean look and started mumbling under his breath. I felt like I maybe interrupted him from whatever he was doing. Walked right passed us without a word and came back 5 min later with my purchase. How rude! He could have just said I will be right back with your order. This is the second incident at this location that felt very racially biased. Two different employees. The other was a manager who made me wait 15min for a refund while she checked the cameras after I was accidently charged twice for a $6 dollar baby doll. I will be taking my business elsewhere next time since this is how I will be treated for spending my money.
-
June 2023 by Ron Gerberi
I placed an online order after verifying material was in stock with a phone call. I drove 45 miles to the store only to find NO material available. Zero inventory! Just a simple apology! Thanks Menards!