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March 2024 by Omar Mousa
They need to learn customer service. Zero personalities. I had an appointment for a passport at 9:15 told to arrive 10 minutes earlier when I scheduled the appointment but when I arrived I was told to wait until 9:15 and to wait for a call. Bad attitude.
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February 2024 by Kohn Krasinski
The woman lied to me. I asked for the cheapest option to ship a letter with a single piece of paper in it with a shipping number. She responded with sending it priority mail costing me $9.85. Come to find out, that was far from the cheapest option. I could have done 5 day ground shipping for just a few bucks. I could've even stuck the envelope in a "If it fits it ships" envelope and paid less. Instead of being able to rely on a federally employed individual for sccursye and truthfuk information, I was lied to and deceived simoly because she wanted to get me out of the way? How dare I get lied to for what an increase in revenue to send a simple letter? I would like the difference paid back to me. I would like what I originally requested. The cheapest option to send a letter that has a tracking number. I feel so disrespected after looking up prices and options of shipping a letter & being charged $9.85 when I could have paid ¼ of that, yet she did not provide that as an option, and said the only way to get what I was requesting was to ship it priority mail, which was a flat out lie. Shame on the cashier. I'm on a penny by penny budget. You'd think I could trust me local post office to accommodate my request accordingly to their cheapest rates as requestedReceipt # 840-56040045-15270757-2Clerk (Con) 46
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December 2023 by Yusef
Bad service specially that lazy woman called Victoria she does her best giving customers a hard time
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December 2023 by David Starzyk
Failed to deliver my glasses and haven’t updated my tracking info sinceUpdate *They didn’t find them and marked my issue as resolved…
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December 2023 by Katie Regan
I’ve had two very easy and amicable interactions here at the post office. The workers made everything better for me today and previously!
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October 2023 by Ryan Newport
I would give this place negative 55 stars if I could. One for every dollar I lost not including the $100 that I now have to file a claim for to even get back. Literally says my package is delivered that Friday then after I call to report it stolen they give me a bunch of wrong information on how to process my claim. Then I get a call on Monday saying they misdelivered it and should have it to me same day. 2 days go by so I call and ask about the package and they say IDK why they would call and say it was misdelivered when it was delivered on Friday. Then I get another call again verifying it was misdelivered. Now a week later I'm being told they couldn't retrieve it and I havevto file a claim. You have one job and you fail at it miserably. Thanks for making these past few weeks even worse than they were already.
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October 2023 by Renee Biela
My mail keeps disappearing not being delivered..and it is the important stuff I'm sick and tired of this can someone finally do something about it...my checks deserve my DL disappear important papers disappear.......and can't do nothing about it..
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July 2023 by S. Leon
Never had an issue, but I've never done anything too complicated. Staff is always kind.
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June 2023 by بسام عزام
Are not responsible enough to take care of the customers I was waiting for 3 minutes while they were talking about their family affairs and no one was in the store but me somebody need to take attention this was the day June 23rd at 2:40 p.m.
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June 2023 by EL T.
The Staff manager in this location is horrible. I went there to seek help because I do not see any updates on my shipment. The fact that she kept saying we did not take it from you and they did. It is ridiculous. Also she had a terrible attitude, I tried to explain the details she said I'm done talking to you and she left me. I had to leave and come back with specifics data. She called the police on me for trespassing. I had to leave because I don't want any trouble. I had to figure it out my self. I called USPS Police to investigate my package and suddenly after less than 24 hours the package appears on OHIO. I got my refund. But the manager should be fired. I mean the reviews on this location does explain why. I do not recommend going there at all.
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June 2023 by Carmel T
This office does not try to help you in any way. Our package was not delivered due to an insufficient address. So I called USPS customer service the next day. They took our correct address over the phone, and was told they will redeliver since the package hasn’t left their office to send back to sender. But then I get a call from this office saying they don’t have the package anymore. Tracking info does not show it was en route to sender. Someone is definitely lying, and they didn’t even offer any kind of help or resolution.
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April 2023 by Melissa T
This office needs to be investigated bc every time I see I have incoming mail from informed delivery and it is a mail that contains private and sensitive information for some reason I don't receive it but however I receive the junk mail that comes that same day I seen the sensitive mail in informed delivery. I have been complaining for the three years I have been living in the area and all they say is my area doesn't have a regular mail carrier. I wonder what that has to do with missing mail that contains sensitive information.
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April 2023 by theresa vantrease
Our mail is always open the female that delivers the mail in Sunset Lake Apartments park her truck and open up the mail this is against the law and I hope she is prosecuted to the fullest extent possible
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April 2023 by Max Kosiba
I dropped off 8 letters on three different occasions within 3 month in the mail box right outside of this post office, and none of the letters made it.
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February 2023 by Shaunna L.
Why does the phone just keep ringing? The reviews below say it all! They need a 1ST AMENDMENT AUDIT!!!
