-
March 2024 by Daniel James
You can tell the management of this location isn’t very good by just walking in. Equipment is always broken, bathrooms are filthy with feces and blood in the same stall for 3 days. I didn’t think they would clean it up so I checked and I was correct. They are open until 11pm during the week but if you try get in after 10:15 they lock the front doors so you have to use the handle to open the only door that’s not locked. I didn’t know this so I walked away a few times last week because no one was at the counter and no one was leaving. Finally a few days ago another person was walking out and told me to use the handle, he said they’re always locking the door early.If you arrive at 10:30 for a quick workout like I did today you’ll find the front doors completely locked. The female at the front desk was trying to wave me on like they are closed but the listed hours are 11pm so I waited for her to open the door.Once she did I was told they’re closed but she let me in because she knows she isn’t supposed to lock the doors unless they are truly closed. I told her I don’t think it’s the policy of LA Fitness to lock doors early but she assured me it is. This is clearly a decision by low level employees making rules that the general manager doesn’t have the back bone to correct. I told her I would surely be out before 11, she mumbled something to me, probably calling me names and I went to work out.I’ve been a member before this young lady was born, my entire family has a membership that I pay for. Corporate sets the hours not your night closer, I’ll be sure to call LA Fitness to have this corrected. I can understand employees don’t want to be at work long after closing but I’m not the problem. They should start with the 15 guys playing basketball that take 10 minutes to chase out of the court and another 10 to get out of the locker room. This location needs better management, employees don’t make the rules. Clean the place up and start with the bathrooms. Blood drops and feces is not acceptable and I’m sure some kind of health violation, fix machines and don’t lock your doors until the stated closing hours would be a good start.
-
March 2024 by Josue Jimenez
Brilliant
-
March 2024 by MyLifeMyShow #mylifemyshow
This is by far the worst LA fitness I’ve ever visited. The dumbbells are scattered throughout the gym, or missing. The company doesn’t seem to care about reinvesting in the equipment because it’s all beat up.
-
March 2024 by Chris Lee
This location is crazy. They didn’t even have hot water for shower ?
-
March 2024 by Jorge Cherriz
Clean, friendly and close to home ??
-
March 2024 by gio merced
Expensive
-
March 2024 by Didier Reyes
Nice place ?
-
January 2024 by Me and anime t love
A gym is a gym
-
January 2024 by Juanca
Equipment it’s pretty old , always machines are broke or need maintenance, the gym need to be clean in general! staff it’s ok, people always inside the phones taking any spot for long time, especially the group of EDG - HERD ( Edgar’s) They need to stop using CROCS for working out !!!
-
January 2024 by Ak
One of the worst places to be, stuff is so rude and unprofessional I'm talking about management n front desk. I've been there for 3 years, and nothing changes. I just find something else
-
December 2023 by J Thomas
EDIT: That one evening they had they in there that usually lifts DJ’ing was a horrible experience. Who wants to come to the gym with a mid DJ that can’t even mix songs (old school black songs at that) and is blaring music out of one speaker. Somebody tell bro to stick to lifting at 4pm with his ego or do that ish at home. Worst experience couldn’t hear thru my headphones. Also, they could invest in better wipes. The wipes are cheap and you struggle cleaning high contact touch areas. Tell the people stop blaring music from Bluetooth speakers.EDIT: The GM Trent is fine tho.It's a good gym – love the equipment, space, and appreciate the cleaning staff especially as they are picking up behind folks all day and replacing weights. Also love the front staff during the weekdays who are so nice to greet you and take your temperature.I wish the General Manager or a rep from the desk would tell the older guys in the back to be respectful. They yell, curse, hog all of the equipment, blast music from bluetooth speakers and don't wear their face masks like they own the establishment. It's highly insensitive and unprofessional. Also wish people would re-rack their weights, not sit on machines on their phone, and bring attachments back like the t-bar. Please also provide more spray bottles, LA Fitness – it's hard to properly sanitize machines with lack of bottles.
-
December 2023 by Maria Orozco
First week, so far so good staff was is friendly. Usually go during night time, no completely full.
-
December 2023 by Blue “Blu” Lagoon
They offer an additional hour. This is an asset. They are a kind respectful staff too.
-
December 2023 by Leilani Salgado
as so many others on here have also complained, i will make my comment as well. this is the 2ND TIME LA fitness wastes my time (so i partly blame myself here for falling for their gimmicks again, i will NOT be doing business with this corporation EVER bc of this, they have made me run the opposite way to their competitor instead!) the first time was at an LA in seattle where they refused to let me use their free pass unless i signed up for their membership (which literally makes no sense). i submitted a complaint to corporate. then someone from the oak lawn location called me to apologize & told me that shouldn’t have happened and said i was welcome to use a free pass at any other location and said she put a note in my account of this incident.went to this location for my 3 day pass and it was alright. got called after to see if i wanted to sign up and i was honest and admitted i am considering planet fitness and want to compare both locations. obviously they gave me their biased lecture on how they’re better than planet.they then called me again a few days later to say they are offering me a free week. turns out that was just a scam. supposedly the guy Jason who called me for that is new & it was a mistake, when in reality it seemed like a sleazy gimmick on their end for them to use high pressure sales tactics on me about their “limited time promotion”.very unethical and inconsiderate to waste my time like that under a false impression. i am disappointed but honestly not surprised as using “free passes” has been their luring in mechanism in the past. YOU WERE WARNED.
-
December 2023 by Rossi Kemp
So far very good. I’ve only been a few times but like that it’s not overly crowded… used the locker room once, it was clean….
