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February 2024 by Chris M
My first time here and will definitely be my LAST. My dad and I (2 african American guys) came in today to get a key made, at around 12 noon. The guy, who was the only guy there, who was at the register and made our key was EXTREMELY unwelcoming. The SOB barely wanted to speak to or deal with us. He gave off a cold vibe and felt like we were bothering him. He's definitely a racist guy and will NOT ever step foot back there ever again. Racism runs all in this place.
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June 2023 by Chris N.
Happened into this True Value just to get some light bulbs for the kitchen fan. Just to give you an idea, the fan in my kitchen looks like it could have hung in the kitchen on the Fresh Prince or the Golden Girls. That's pertinent because the bulbs were really specific and vintage looking. I ended up being helped by Jason, the owner of the hardware store. He was extremely knowledgeable and even pointed out that I had the wrong ol' lady bulbs in my hand for the ceiling fan. We traded a little small talk after that and then his equally helpful wife helped me ring up my purchase.I really just wandered in here wanting to avoid going to Home Depot. I appreciated the opportunity to support this small business and meet/connect with its owners. I surely intend on going back whenever I need more hardware stuff for my home.
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May 2023 by Maleka H.
This place has really improved since under New Management they have everything. My grandson calls it the everything store the staff is friendly and knowledgeable and like I said they have everything
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March 2023 by Jason Hamlin
Even through the major renovation still meeting customer needs
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November 2022 by Barbara B.
The store looks so good now and the new owners are amazing. A definite recommend. They have hard to find items that the older homes in the community need and they offer to order you items if they don't have it. They fixed a screen for me and made me a brand new matching one for way less than buying a new one. I'm bringing in my windows next as soon as it gets a bit warmer outside.
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July 2022 by Momma Midnight
Local, convenient, covid compliant, reasonably priced, friendly staff.
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May 2022 by Giselle Walsh
New owners are great! The staff was super helpful and the place is looking so good. Also, the free roll of duct tape with my purchase was a pleasant surprise.
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March 2022 by William Potts
Honestly, this is the best local hardware store I've ever been to. Prices are great, service and repair are top notch and everyone that works there is delightful. I couldn't be happier or more satisfied and will absolutely be a return customer.
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March 2022 by Jennifer Jones
I like that it is in the neighborhood so it's convenient- of course the prices are a little higher than going all the way to Menards but it's conveniently located and the staff is friendly and they have good stock
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August 2021 by debbie engelkemier
Very pleasant and helpful owner. Made my keys right away and they have older hard to find parts!
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February 2021 by James Jones
I went in for some small items, and they were very helpful and extremely nice. I'm going to make it a point to shop there more often for items I usually buy online, to help support them. I have gotten too comfortable shopping for items online.
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February 2021 by regina davis
Good CS
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May 2020 by Arnetta Watkins
I recommend you go Broadview True Value for Essential Cleaning Supplies.
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April 2020 by Moiz Bhanpuri
Excellent service with an owner who cares for the community
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August 2019 by James H.
The service at this location sucks. This place needs to be under new management or completely just shut down due to the lack of professional service
