Advance Auto Parts, located at 9310 Ogden Ave in Brookfield, is a highly regarded automotive parts store known for its exceptional customer service and knowledgeable staff. Customers appreciate the free store services offered, including battery testing, wiper installations, engine code scanning, and battery recycling. The store features leading brands like FRAM, Carquest, and DieHard® batteries. Many reviews highlight the friendly and professional staff, with specific mentions of helpful employees who assist with diagnostics and repairs. Customers have reported quick service times, particularly for battery installations, often completed in under 15 minutes. The store is praised for its accuracy in providing the right parts, even during challenging times like the pandemic when staff was short. Advance Auto Parts also offers a loyalty program called Speed Perks, allowing customers to earn rewards toward discounts on items and gas at participating Shell stations. Overall, this auto parts store is considered the best in the area, with a commitment to customer satisfaction and quality service.
Catherine I believe is her name has been there 15 years and she knows Parts, I avoid stores like this as much as possible but sometimes it’s necessary nice employees and managers
March 2024
Great customer service. Bought a battery and staff had it swapped in ten minutes with friendly service at a competitive price.
November 2023
Stopped in and bought a battery and it was installed within 15 minutes. The gentleman that helped me was a veteran and was nothing but pleasant. I’ll only grab what I need from this spot from now on.
