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February 2024 by Joan Colmenares
The place was amazing, Amanda did an incredible job assisting me in my very complex requests. Lots of knowledge and overall she was just awesome!
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January 2024 by Lori Schlesinger
I upgraded my iPhone at the Buffalo Grove store and the rep helped me understand the costs, and transferred my information as well as installed the screen saver. Overall a great experience and I will definitely return for all my future phone needs.
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May 2023 by Susan McCarthy
Xavier at this location is all about customer service. We have had a couple of difficult issues with one phone in particular and he was able to help us through a lengthy process of resolving it.AT&T take note, in a world where attention to the customer is dwindling, you should be proud to have Xavier representing your company.
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April 2023 by Nancy Soos
Again Xavier Mills provided great customer service. I could not understand my phone conversation on changes to my phone. But I trust Xavier to give me the truth.
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February 2023 by Asaad Rafidi
Xavier very knowledgeable I’ve been around into so many locations no body gave me the customer experience that he provided I’m so happy and will always come back to him .
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January 2023 by Sandy Pearlman Simon
George is amazing. I had problems with pop ups constantly appearing and interrupting everything I tried to do. Samsung remotely went into my phone 5 times and I visited 3 other AT&T stores. Nobody could fix the problem. George fixed it in one minute. He's the only person I will go to in the future. He's great!!!
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January 2023 by Maria Prikhodko
I have been an A&T customer for about 13 years. Today was my first visit to the store to trade in my phone for a 14 one. I was just said that my number isn’t eligible for a plan transfer (prepaid to pro paid) without any further explanation or even attempts to get a hold of the customer service. My husband did the same transfer a month ago in the same store but I was not able to do so. I am never coming back to this store even though it is the closest to my location.
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January 2023 by Lillian Williams
Easily the best AT&T store you can visit. Xavier the store manager can do it all and knows everything plus some. A really big help on breaking down your options and promotions.
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January 2023 by Robert LeGault
Came in to check my monthly plan. Xavier was very helpful and solved the issues I had. Thank you
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November 2022 by Greg Mundo
Amanda was very amazing and very helpful to get my new phone. Explain everything well to me about the phone that I'm interested to and the plan as well. Will definetly be a return customer in this store!
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September 2022 by Eric (Tesla)
The store manager was very nice and helpful. Usually I associate cell phone service stores with predatory sales people always looking to make as much money as possible and get you out of there. Did not seem like the case here. He was super friendly and honest when it came to pricing
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September 2022 by Kookie Cat
Only one employee said if I could wait he would be able to help me but it would be a while he'll never return
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September 2022 by Marks Steuer
New Sim card needed installed and taken care of and washed in 30 minutes thanks Xavier
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June 2022 by Kari Lee Madden
Great experience! Xavier is a fantastic sales rep. He was knowledgeable, friendly, and extremely helpful in switching me over from a different provider. The experience made me glad to have made the change to AT&T.
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June 2022 by Eric Kenney
Xavier the store manager did a phenomenal job! He knew I was on my lunch break and was pressed for time. He was able to figure out and take care of what I needed. Honestly you guys need to promote this man.