-
January 2024 by Family Ex
Great experience. Went there recently to get an oil change/tire rotation/rear wiper replacement for my one year old vehicle and they were very honest and told me my next big maintenance won't be until around 30k miles. Very impressed and they work fast. Will be doing my regular maintenance and repairs there.- Ray
-
January 2024 by Nick
This is one of the best Automotive places to come to, they are upfront and honest with their pricing and the time of service is extremely quick. Would recommend this place 100% thank you Matt for your help
-
December 2023 by Michael G.
When I first moved here, I was told this was the place to take your car to. Then, I brought up my Wife's Ford Edge for an oil change. We were told one of the barrings was loose on the wheel and needed to be changed. My father in law, who is a mechanic, asked to keep the piece so we could see it. The part was NOT broken and should not have been replaced. We gave it one more chance when my wife noticed something up with her air conditioning to which they shared the whole air conditioning unit needed to be replaced and it would be thousands. We took it over to my father in law, who confirmed they had BROKEN a piece in the unit that should NEVER be broken unless someone destroys it, and they caused the whole unit to still need to be replaced. They did this so they could buy the car from us, fix it, and sell it for a higher price to make money for themselves. It figures because when we picked up the car, the guy at the counter said "so have you thought about what you are going to do with the car? Are you going to sell it?"Moral of the story: they will help you when it's something lower key and convenient to them. They will do anything possible to make money off of you, and then be very dishonest to the point where they wreck your car to cause bigger issues. Since this happened twice, we are DONE and NEVER coming back. We also took this to a second mechanic who told us the same thing about the situation.Honestly, this place should be investigated for shady business practices. Just horrible, and I will NEVER return. Don't take your cars here unless you have a mechanic you know who can give you a second opinion.
-
December 2023 by Gary Wayne
I'm a new customer to Buffalo Grove Auto Center after an emergency break down left me in need of quick, competent diagnosis of the problem and speedy repairs. My car was towed in and the response of BG Auto Center exceeded all my expectations. The problem was quickly diagnosed, explained, and options were given. The repairs were made faster than expected, and the final costs were fair.I'll be going back next week to get a new set of tires. They've earned my business.
-
December 2023 by Boss Lady
Terrible service l stopped in few days ago bc my tire pressure light turned on 5 minutes later my car was brought back to me saying it’s all done light off when I specifically asked for my tires to be checked the next morning the light came back on. I called the shop just to speak to the most disrespectful receptionist who send me somewhere else after telling me she doesn’t want me to waste my time. Really is that how you try to bring service to the job that pays your salary. Turns out I had a nail in my tire after I took it to Midas & it was actually checked Moral of the story don’t go there last year I was told that I needed so many things done to my car (lies) when really nothing that was supposed to be done. The owner is kind of rude too not a ppl person I will never go there knowing now that are mechanics are actually lazy who knows if they actually work on your cars STAY AWAY
-
December 2023 by Gary W.
I'm a new customer to Buffalo Grove Auto Center after an emergency breakdown left me in need of quick, competent diagnosis of the problem and speedy repairs. My car was towed in, and the response of BG Auto Center exceeded all my expectations. The problem was quickly diagnosed, explained, and options were given. The repairs were made faster than expected, and the final costs were fair.I'll be going back next week to get a new set of tires. They've earned my business.
-
November 2023 by Whitney Lane
Great customer service and knowledgeable team. Thank you for repairing my car and in a timely manner!
-
November 2023 by Adam Millstein
Bryan and the team at BG auto were sensational. The pricing was incredibly fair, service was a 10 out of 10. I would highly recommend to anyone to use Buffalo Grove Auto CenterServices: Tires
-
November 2023 by Matthew Lane
Fantastic trustworthy professional service. I would certainly use them again and recommend them to friends and family for all car issues.
-
November 2023 by Jennifer Romano
Leaving school at 3:30 last Thursday, I discovered my car battery was dead. Within 2 hours, my car battery was replaced, my oil was changed, and my tire was fixed. I will never go anywhere else for my car needs. Matt was kind, trustworthy, and helpful. I’m so appreciative!Services: Electrical repair
-
September 2023 by Stormy Levitt
Great place, fair prices, good work. Very helpful and friendly. Highly recommendServices: Steering & suspension repair
-
September 2023 by Alexa Hojnacki
Bryan and Victor at Buffalo Grove Auto Center were absolutely amazing. Victor kept me updated on the progress of my vehicle and was extremely helpful in working with me and my budget. Overall, exemplary service. I will definitely be going back to see Victor for all my auto repair needs.Services: Exhaust
-
September 2023 by Jim L.
My truck broke down and was towed to Buffalo Grove Auto Center by chance. I got lucky - they worked with me and showed me all the issues - no upselling or pressure. They fixed my truck in less than a week and now it drives like is did off of the dealer lot (1 owner). Very happy with the work done and how I was treated. Highly recommend this shop.
-
September 2023 by Richard Piacenza
My neighbor Dennis recommended this shop, I was happy i stopped in i met Victor excellent knowledge serviced my Colorado he was honest & conserned about condition of my tires ? I will set appointment next month for tires & continue my vehicles in the future for service.??Services: Brakes
-
September 2023 by Darek Ostrogorski
Very bad diagnostic, paid 66$. Thay want replace transmission for 5000$, and completely ignored check engine what show misfire for 200$. never ever trust them again.200$ was completely cost repair in other Mexican place chicago.Services: Transmission
