Car Glass Repair near Buffalo Grove, IL

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“Unfortunately, I have had to use the services of this Gerber many times. They have always done a great job with the repairs over the 4-5 times I have used them. They work with all the big insurance companies which makes it really easy. This last time there was a long wait for the part on my door. They insisted I needed a new door when other body ships though it could be fixed with just a new “skin”. Gerber was right and it was worth the wait on the part. I believe the other body shop was just trying to get a repair done now with what they could instead of waiting to do it properly. Julian at Gerber communicated perfectly with me in this matter and he was 100% correct.Kevin Vargas really handles himself well too. I had scheduled to pickup my vehicle that was ready at 8:00am on Saturday and nobody was there. I called the number and Kevin was in back and came out to talk to me. Apparently the other estimator who had the keys and was supposed to be here, was running 45 minutes late. Given my schedule, this really messed me up and I was not pleased. I should have handled my reaction better. Yet Kevin stepped up, handled himself perfectly and figured out a way to make it happen and went to someone’s house close by and got another set of keys!He could have just as easily said I need to wait and done nothing, but apologized for the inconvenience. Honestly, that’s probably what I would have done if I were him. He didn’t, instead he took it in stride and solved the problem. When things get tough is when businesses and their people are really tested and their true colors come out. Today, Gerber shined bright.Kevin (who can take a situation like that and turn it around at 8:00am on a Saturday morning), combined with Julian (who is always extremely professional and communicative about the repair process and timeline) and Lianna (who is also fantastic to schedule interface with throughout the process), makes Gerber my absolute go to for the inevitable body work that needs to be done.Thank you Gerber Team!Here are before and after pictures of the most recent repair.”

4 Good97 Reviews

“The best body shop in Palatine! Originally got work done on my Subaru back around May of 2020 after a little fender bender. Carlos and his crew were super helpful and informative of any potential discoloration between body panels. Fast forward three years later, and the paint and craftsmanship is still holding up with no chipping. I highly recommend Auto Collision Rebuilders whether its from an accident or needing a respray.Services: Painting”

5 Superb85 Reviews

“Caliber was recommended to me by the Audi dealer and I have nothing but beyond positive things to say about them. The work was excellent.Everyone at Caliber was so friendly. Tina and Jocelyn at the front desk were super kind and responsive. The two guys I spoke to were knowledgable and answered any questions. Their facilities are also really nice in comparison to the other shops I got estimates from. Makes you feel like youre leaving your car in good hands.I had a rental car through Enterprise and I was able to leave the rental at Caliber when I picked up my actual car. I don't know if that's a standard thing but it was SO convenient.I hope my car is never hit again but if it is, im definitely coming back here. Can't recommend them enough.P.S. the other two estimates I got were effectively the same as Caliber with much lower quality facilities and cars they were working on. There was 0 benefit in trying to go with a smaller shop to save money - don't take the first body shop your insurance recommends”

4.9 Superb92 Reviews

“I got a windshield crack and I have Tesla, so I inquired what to do about it. They don’t get parts and cannot do the work, but still took time to explain and educate me on the process.”

4.9 Superb64 Reviews

“After being in aAfter being in a car accident that was not my fault I had extensive damage to my car. I I decided to take my car to Caliber Collision where I was met by Jonathan. That was my lucky day. He not only was very professional, but very caring. I got updates daily on how the repair was going. He told me he would take good care of me and that he did. My car looked better than new when I went to pick it up. The repair was perfect. If you ever need your car repaired be sure to go to Caliber Collision. You won't be sorry.”

4.9 Superb41 Reviews

“Not only did they fix the body work on my car they also detailed it. Buffing and cleaning the outside and inside. Thanks jr auto collision for great serviceService: Body & Trim”

4.7 Superb79 Reviews

“Schaeffer Auto in Elk Grove Village, IL ~ are an excellent auto repair shop. They fixed my car in under a week. Even though we’re all experiencing delays on certain vehicle parts due to all of the strikes, they were able to obtain the necessary parts and repair my vehicle pretty quickly. I didn’t even have to go through the hassle of making any payments because they handled everything with the insurance company. And the insurance company paid them directly. Schaeffer also went ahead and scheduled a rental car for me which picked me up directly from their shop at the same time that I dropped off my car. And when my car was ready, I just dropped off the rental at Schaeffer and the rental car company came and picked up their car.Schaeffer also buffed out the rest of my car that had minor scratches, washed and vacuumed everything nicely too. The service was outstanding, keeping me updated on the progress. David O’Brien, was very helpful, professional and knowledgeable. He explained how the process worked. Awesome job to Schaeffer Auto !!Service: Body & Trim”

5 Superb21 Reviews

“We got Bonnie’s number from Subaru dealership and she has been amazing from the start. After the heavy snow days and pretty much our Subaru was not safe to drive anymore. Bonnie instructed me on what steps I need to take for insurance claim and our windshield replacement was done within two days. My husband also showed up bit late but she was patient and understanding of situation. I can’t recommend her enough. If you need to replace a windshield, call this place up and ask for Bonnie!”

4.8 Superb29 Reviews

“My wife was in a small accident which damaged the rear bumper and tailgate of our HRV. Orest was very helpful and professional which made my wife confident that the repairs would be great. The vehicle looks great! It was also cleaned really nice for us. Highly recommend Rizza Body Shop.”

4.9 Superb21 Reviews

“EXCELLENT SERVICE and WORKMANSHIP!!!I used the service of Gerber Collision & Glass in Des Plaines, IL for repair of my vehicle damaged in an accident. They did excellent job and also finished it weeks before promised date. They also called every week with progress of the repairs and explained what is being done next. Cannot ask more! Definitely recommend for any collision repair!!!”

4.6 Superb40 Reviews

“I asked Suburban to remove a mirror from my bathroom wall. Two friendly guys arrived on the scheduled day, worked out how to best remove the glass ( they had to break the mirror to take it off the wall) and took all the glass pieces away with them. They did a pretty good job cleaning up - I found only a couple of little pieces.I thought the price was reasonable and I would use this company again.”

5 Superb13 Reviews

“My Mustang was damaged by a hit-and-run while it was parked and it was damaged from the front end to the back end 2006 mustang V6 premium never damaged in his life. Autokrafters brought it back to life made it perfect looks brand new. Thank you so much.”

4.8 Superb17 Reviews

“My go to shop for my VW. Dan is incredibly knowledgeable, honest about the work that needs to be done, communicative of any mechanical issues, and always offers informed expertise. I trust these guys completely unlike the dealership I was going to in the past. Go to Infinity Auto Haus if you want experienced mechanics with reasonable prices!”

5 Superb11 Reviews

“Great job with the repair. They were able to replace my bumper with my existing damaged headlight which saved me a couple hundred dollars. Was overall a bit pricier than I would have liked, and took a bit longer than I expected but they kept me updated.”

4.5 Superb46 Reviews

“I stopped by to have some paint touch up work done on my 4Runner after hearing how great of a job they did repairing a car for my family member.Their production manager Nick was incredibly knowledgeable and friendly as he walked around my car to talk through the spots I wanted addressed. He told me the car would be available to pick up around lunch time and cost about 2 hours of labor, which was totally acceptable for me.The best surprise was that when I picked it up, they said I didn't owe anything at all since I supplied my own touch up OEM paint and the job was easy. They obviously didn't have to do that, but it was great to see a business doing quick favors like that and was so appreciated. Can't be at free!I recommend Nick and the team and have confidence in their quality work and service.”

4.4 Superb80 Reviews

“I had an excellent experience at the Palatine Gerber location and highly recommend them. Robert E. is highly knowledgeable and works really well with customers. I had already gone to a Honda dealer who told me they could not help me, and I needed to see a body shop. Robert was able to look at the issue with my car right away and knew immediately what needed to be done. I stopped in unsure of what I was going to learn but walked away a happy customer with my expectations exceeded. Thanks Robert.”

4.5 Superb29 Reviews

“Gerber is great. They did a wonderful post accident repair. And when one aspect was not addressed appropriately by a staff (who has since been let go), Joel, the manager personally handled it with kindness and professionalism. And their front desk person is friendly, courteous, and so personable. Would highly recommend Gerber Vernon Hills!Services: Painting”

4.3 Superb30 Reviews

“I was dinged in a parking lot. They did a complete job fixing my dents and went the extra mile verifying the insurance quote. Found other related damage and worked with the insurance to get the job done right.”

4.2 Good33 Reviews

“CARSTAR is the place to have your car repaired if it was damaged or if you were in an accident. The Owner, Sheri, is a wonderful person and she knows how to organize her team so that they do quality repairs, on time! Two thumbs up!”

5 Superb1 Reviews

“The owner Kevin does his best to keep you up to date contact you whenever something's going wrong I have no issues with the body shop at all only issue is my insurance takes forever to get back and approve work in a timely manner.Services: Body & Trim”

4 Good3 Reviews

“they took amazing care of my car and got it fixed very fast. the cleaning and detailing was done incredibly. the staff is all friendly and super helpful with dealing with getting a rental and made the process so much easier. definitely would recommend to anyone needing their car fixed!”

4.1 Good15 Reviews

“Been going to castle for any type of body repair or damage dealing with Pat has always been easy and the work in the body shop is always top notch. Just picked up my ford edge st for some minor paint repair on rear bumper and looks great !Service: Exhaust”

3 Average2 Reviews

“The communication between Safelite, Michael the tech, and myself was impeccable. It worked out beautifully, and I got my windshield fixed at my work, during work ours, in less than twenty minutes. The confirmation, the texting, the calls, making sure I was comfortable with how it all worked out, was fantastic. Absolutely phenomenal job. Hopefully - I don't have to call them again!”

2.7 Average38 Reviews

“Staff was honest, courteous and kind. They found a buff mark on the first piece of glass. I was given the choice to take it at a discount or reschedule. They have a comfortable waiting room. I got to check the work before leaving. I would definitely use them again.”

0 Na0 Reviews