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June 2025 by Allen Rosenston
Excellent service. Professional staff. Reliable delivery company
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May 2025 by Srinivasa Bhatta
Friendly staff.. Convenient location
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May 2025 by S
What on Earth is going on with these UPS stores? They used to be these little, friendly stores where you could easily return an item, etc. However, I have now gone into two of them in the last few weeks and it's nothing but rude, SLOW!!, and unfriendly people working in them. And each time I go in, there's always someone new working in the store, completely rude and unprofessional.
I am now going to have to go watch what I buy online just to avoid going into a UPS store to return it. They have become a horrible experience.
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May 2025 by Erin S
Closed with no notice or sign or Google page update
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April 2025 by Ganesh Kumar Eswaran
Very quick service. Professional staff. Easy parking. Many other services also available at this place
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February 2025 by Lilly Kretsos
Efficient, kind knowledge
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February 2025 by Brittany Lynn
I went into the store today around 8:45 am to ship a package to one of my friends. I needed help because the address I was delivering a package to had a known issue of the destination changing automatically to a different city. Packages have been lost because of this. I previously went to a UPS store in Mount Prospect to ship a package to this friend before, and they were able to override the automatic change and keep the original address. The man who worked here at 8:45am decided he would lie to my face versus attempt to do his job. He told it was impossible to override the change in address and told me to find help elsewhere. Whoever this worker was, they either need to be retrained from the bottom or possibly replaced with someone willing to do their job. I went over to Arlington Heights afterwards and they said it was a simple fix. What a joke to be told otherwise.
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January 2025 by Eduard Kryvonos
Every time I sent a package, they told me I was doing something wrong. Either the packaging wasn’t right, or I had to stick the label on the box myself, or I put the label in the wrong place, or there was always some other issue. Today, they even refused to accept my package, even though I had packed it correctly and placed the label as required. Once again, something has changed — new rules, new conditions.
I constantly have problems with this office! Nowhere else — I repeat, NOWHERE — do I have any issues. Not with USPS, not with any other UPS offices.
This was the last time I ever set foot in this useless branch. It’s the worst experience I’ve ever had with shipping.
If you don’t want to accept my packages, USPS will gladly do it instead!
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December 2024 by Carrie Goldstein
Staff was very friendly and there was no wait time on a Friday afternoon.
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November 2024 by Harshil Patel
The staff at the UPS Store made my package return incredibly easy and hassle-free. I was in and out in no time
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November 2024 by Abhishek Patel
I can’t say enough good things about this UPS Store! Every time I visit, I’m impressed by the exceptional level of service they provide. The staff is not only knowledgeable and efficient but also incredibly polite and approachable. They truly go above and beyond to make sure every customer feels valued.
I recently needed help with packing a fragile item for shipping, and they handled it with utmost care. They used high-quality materials and ensured my package was secure. The item arrived at its destination in perfect condition, which speaks volumes about their attention to detail.
The store is always clean, well-maintained, and organized, making it easy to find any supplies you might need. Whether it’s shipping, printing, or just needing guidance on the best options for your needs, the team here delivers with professionalism and a smile. It’s rare to find such a seamless combination of efficiency and friendliness these days.
I’m happy to recommend this location to anyone who values excellent service. A huge thank you to the team for consistently exceeding expectations!
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November 2024 by Patel Jainil
I had a fantastic experience at this UPS Store! The staff was incredibly friendly, professional, and efficient. They made sure all my shipping needs were taken care of quickly and with great attention to detail. The store itself was clean, well-organized, and stocked with everything I needed, from packing supplies to printing services.
What stood out the most was the personalized service—everyone was so helpful and approachable, making the entire process smooth and stress-free. Whether you're shipping a package, printing documents, or need notary services, this location is perfect. I highly recommend it to anyone looking for top-notch service. Keep up the great work!
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November 2024 by Bondam Koo
Ani was great she was so kind and helpful a lot
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November 2024 by Laura Jerbi
Very helpful staff. I ship many packages within the to our kids, all out of state. The staff makes sure all is secure and there have been no problems with any parcel sent.
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July 2024 by nicholas shereos
Sometimes I have to get stuff shipped for work they are very nice and it is fast the cost is a little high for packing services so do that before you bring the item you want to ship.
