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March 2024 by Kyial Sydykova
Was there today 7 mins before the location closes, as I entered I greeted workers and said "I was happy I made it on time before they closed" and smiled, the store manager (!!!) Jim started being sarcastic saying "oh yeah? Hilarious! So funny right? I laugh abt it every day!" and standing with a very mean face, so I asked "Are you being sarcastic?", to which he says "yes I am", I said that it is very mean. Then I asked for his name, he said "Jim, J I M spell it out for you, do you want you want, report me if you want", then he turns around and says "go get help somewhere else" and walks away, I had to ask the other guy to help me, which he was very nice to me and helped me. Jim is a horrible manager and horrible customer service. If he isn't happy at his work, he should quit instead of harassing people out of the blue as soon as customers come in!
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March 2024 by Jon Huber
This place always seems to close 10 minutes before official closing time… very inconvenient.
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February 2024 by Svetlana Magdel
Always quick and efficient! Thank you
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February 2024 by Lauren Kelliher
Super helpful and creative problem solvers. They find options to ship something at a reasonable rate and always have a good vibe in the shop.
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December 2023 by Rosey LaVine
Just had the best customer service experience at this location today! The customer service was above and beyond. After going to the post office and being treated horribly, coming to this UPS store was the breath of fresh air I needed to turn my day around. :) Thanks for your help with all my packages!
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December 2023 by chris leach
Great Service! Very professional on handling my shipping needs! Highly recommend this location!
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October 2023 by Vicki Reece
Every once in a while you have a customer experience that's absolutely exceptional! That's what happened today. Mel, was so helpful, knowledgeable, friendly, excellent in explaining the choices I had for delivery, and was incredibly kind and nice! I so look forward to my next delivery with her to assist me. I hope this message somehow gets to her. Please let her know what an amazing job she's doing!! And how happy and grateful she made a customer. Thank you, Mel!
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October 2023 by Chloe Chen
We came with a few huge boxes close to their closing time but Mel was so pleasant, helpful & friendly and make everything so quick!! Super efficient and such amazing customer service!!!
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September 2023 by chrissy
my mom & i have been coming here for years and have never paid for printing but the two old men had the audacity to tell me “we’ve ALWAYS charge for printing” the payment didn’t bother me, but the fact they said “always charged for printing” indicated that i’m a liar? MY FAMILY NEVER PAID. THEY MAKE YOU SEEM LIKE LIARS
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July 2023 by Jenn LeMaster
Google does not give an accurate location to this UPS store. It’s hidden in the corner near the deli that’s next to the swim learning center. Google maps directed me behind the old mattress store which is not correct. Great store, parking available, friendly staff.
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June 2023 by R’vns
Great store and courteous service by the employees. Conveniently located in The Grove. Jewel-Osco is next door and good parking space. A few restaurants around. Saturday’s until2 Pm and Sunday it’s closed.
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May 2023 by Bozena Voytko
I recently visited this UPS Store and had a fantastic experience. The staff was incredibly friendly, always wearing a smile and ready to assist. They were knowledgeable, patient, and provided excellent service. The store was clean, well-organized, and stocked with everything I needed. Highly recommended for all your shipping and packaging needs!
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May 2023 by Wolf
Every time I go there to return my Amazon stuff, the guys take care of it right away, print confirmation and good to go! I appreciate their efficiency and friendliness!
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May 2023 by Jerome Cahuzac
Walked in to get a document notarized, impossible they forget to renew their stamp… they should have a new stamp in 2 weeks…
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April 2023 by Ayna Romero
I would give this store 10 stars if I could! Best UPS store ever!!! Thanks to Jim, you’re one of the best people I’ve met. Extremely helpful and super cool guy. Thank you for helping me carry all those heavy boxes and helping me sealed them properly. I can’t thank you enough! You’re the best, Jim!!!