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December 2023 by William Breheny
I reached out to them about custodial bank accounts for students. I was planning on taking one of my math classes to the bank twice a month to get experience in the banking realm. I was told they would draft a letter on instructions I could send home to parents and they would be in contact. I followed up a month later and was told it was being reviewed by their marketing team. Heard nothing for a couple more months and reached back out. Still haven't heard back. Meanwhile, I could have been pursuing another banking institution that would be perceptive to taking on student custodial accounts for my kids....but instead I was waiting for some professional courtesy to hear back from them. The kids in my class have been asking when we will be going on our banking trips and I have to break the news to them that I am still trying to get it done, but haven't heard anything lately from the bank.
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May 2023 by Adams Youdri
Your debit card ? doesn’t work outside USA. ? yet I warmed you that I was going to travel abroad ? strangely , with their debit card , you can just pay for public transports ? and that’s all !!!
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July 2022 by cheo de la roca delgado
Recommended excellent customer service they do a great job
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August 2021 by Shannon Esparza
This branch has the most helpful staff and very informative
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April 2021 by sonya Helene
This branch has the most helpful staff and very informative
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January 2021 by Tony BBI Chicago
Great staff, they are always very helpful to me and my family, truly service with a smile.Because of Maria and her staff we will always do our banking here
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July 2020 by Adam Abrahams
ERIK !!!!
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February 2019 by Sofia De La Llave
Eric was so helpful! We had visited two other byline banks in the area to assist us with our condo association bank about and everyone kept giving us the run around and brushed us off. Then we came to this location and Eric stepped up to the plate and along with their legal team were able to help us with our account. We are so grateful for his assistance and attention to detail. Defiantly recommend this branch and their staff.
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November 2018 by Denise Siriann
Good customer service. Maria is a Great help to the customers.
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April 2018 by Eli Cvetic
Moron bankers, cant seem to understand basic English and know about banking.
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August 2017 by Hamda Zurriegat
Love the staff here Eric and Maria make it worth going in
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March 2017 by Ginnu Korbel
This Banch of Byline Bank has the best employees, whom are extremely helpful. Eric (assistant branch manager) went above an beyond to assist me in my desperate time of need and I would never go anywhere else. This branch is definitely "your neighborhood bank". Everyone immediately knows customers and extremely helpful. Thank you Byline!!!!