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February 2024 by Bee V.
The only reason it gets a one star is because the teller was nice and knew what she was doing. Shared bank members should be treated like members, A shared bank member is treated like shit and even thou they can do more they won't. DON'T USE THIS BANK IF YOU ARE A SHARE BRANCH MEMBER
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December 2023 by Nicholas Hagemeyer
I’ve been a member for approximately three years and every time I’ve needed advice or guidance they have helped me every step of the way they always make sure to provide me excellent service
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October 2023 by LSerenity Holt
Why are the hold time ridiculous when you need a representative.
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September 2023 by Lanita Holt
Why are the hold time ridiculous when you need a representative.
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September 2023 by Diane Jelenick
Want to thank Brenda Sanchez, in the CAFCU finance unit in Elgin for all of her assistance and patience during the processing of a new car loan in the month of August, 2023.Her knowledge and professional attitude spoke volumes to me during the entire process.While I'm at it, let me say that the entire crew at Burbank Branch does excellent work. Always helpful, courteous, and professional. They too helped the loan process progress smoothly.Thanks CAFCU!Diane, member since the early 1980's.
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September 2023 by Elizabeth Booker
I’ve been with this credit union since the year 2000. Everyone has always been helpful and courteous. The branch manager Frank is awesome, always friendly and willing to help.
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July 2022 by George Walls
The Corporate America Family Credit Union on 7021 W 79TH Street in Burbank, IL, is an amazing branch. Every time I visit this branch everyone makes my visits so comforting and personalized. I've been a member for also a year, and each time, I'm truly amazed about the energy of the whole office. Also, I've received a lot of follow up email with the representatives checking in on me and reminding me to reach out, if I needed anything. Very impressed and I feel very valued and appreciated at this branch.
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May 2022 by MollyJohn Barry
Frank the Branch Manager was super helpful and provided excellent customer service. The staff at this branch is always very attentive and quick to help me with all of my banking needs.
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April 2022 by Sonya Smith
Very good customer service and will do there best to get you what you need Thank you CAFCU !!!!!
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September 2021 by Mark LaFaire
Francesca G. Was the Bomb, very patient & helpful setting up my account. I had a great experience at the Burbank Location. Thanks Corporate America Family Credit Union!
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April 2021 by Kris Picman
Banking isn't that bad, just don't do anything on a Wednesday, Saturday or Sunday or a Monday, Tuesday, Thursday or Friday after 5pm."CALL US IMMEDIATELY" annnnd no one is home... You guys aren't bad, your app is bad and having a very particular window of time to talk to anyone sucks beyond belief. Please make a way for your customers to get a hold of someone who can actually do things for them in your expansive off hour schedule.
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March 2021 by Linda S Reid
Staff is always kind and helpful. They are knowledgeable about whatever I had questions about. I feel confident in this credit union. I've been a member over 35 years and witnessed their changes for the better over the years. A great place to do business.
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September 2020 by Shelby Baker
They have always taken great care of my family
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April 2019 by Erica Bradbury
Love my credit union, have always helped me when I needed the financial help.
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November 2018 by Amber Schlosser
Im very upset with this bank first off Ive been there 3 time and this week and something is always wrong with there system. I couldn't add money to my account because there system went down. Then i tried to transfer money on my app and there system was down. Now i get charged two 39 dollar fees because of a authorized payment that I didn't authorize and they don't even want to give me the credit back or call At&t. Ive been banking with this company for 3 years now and this is the worst experience Ive received since them.
