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January 2024 by Rejine Hinton
Today i came into RightWay with my head down! Ms. Patty picked it all the way up!! I’ve been to several places but this was the ONLY one who really helped me. She was polite and very helpful. Will recommend come to this place!! I got my new car!!
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January 2024 by Daniel Henke
Patty Jimenez was great. My experience was wonderful here. I givePatty an A+!
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January 2024 by Maribel Contreras
I called Rightway Auto Sales to inquiry information about purchasing a vehicle due to my credit so made appointment. Thomas was very helpful and made process very smooth. Thomas was very friendly and answered my questions thank you for assisting me today will definitely recommend Rightway!
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January 2024 by Brantrell Seymore
Worked with Jesus Perez great guy walked me through and helped with the process was very attentive and patient highly recommend seeking his help with your new car ..
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January 2024 by Wanda Henderson (Ms. Moore)
Hey everyone I went too Right Way Auto Sales and Cindy put me in a wonderful car, beautiful service. please if your looking for a car this is the place. ????
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December 2023 by Shani
Had a great experience! Make sure you ask for Jay Hill he got us in and out with the right price. Tell him Shani sent you - you wont be disappointed.
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December 2023 by Daee Daee
Customer service was amazing. I called about 2 weeks ago looking for a car I came in today and now I’m leaving with a brand new vehicle thanks to Jesus Perez thank you a million times
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December 2023 by Izabella Alegria
Walked in not thinking I would be able to get a car due to my credit! But with the help of Jesus I was able to leave with a car even with my credit situation! He was very helpful patient and nice! Definitely recommend right way auto!
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December 2023 by Raymond Cruz
This place truly helps anyone get a car. Best dealership, I’ve ever been too. Their sales rep are helpful & answer all questions. Cindy help me drive away in a car today!
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December 2023 by Raul Espinoza
Great Service. Jesus Perez was very clear and efficient with details and paperwork. Definitely work with whatever credit situation you have. Happy customer
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December 2023 by Pretty Golden
This is a REAL review.Please read the 1 star reviews instead of the questionable 5 star ones from 70% profiles with only 1-3 reviews etc.to get a real sense of this establishment.I highly sense this company might be giving good deals to those who are desperate for a vehicle in exchange for positive reviews/pics or might be using their friends or acquaintances to write some of these positive reviews to lower the impact of the real lower rated reviews to LURE people in. Me and my father came to this establishment December 1st,2023 and upon pulling up we noticed it was an extremely small lot with maybe only 25 in total cars parked.I luckily did my homework on this particular location before coming, so I knew exactly what they potentially might say based on prior 1 star reviews (the real reviews) and it was ironic, because they hit me with the same wordplay other reviewers mentioned, almost word for word. From the “let me bring your documents to my manager” to the “it’ll take about 25 minutes”.Jesus was friendly, greeted us when we walked in,but we did the first credit application with Patty.Her demeanor was more passive aggressive and unwelcoming.Her facial expressions and her tone of voice, stern. She was asking questions hastily almost as if she was annoyed. One thing that struck me as odd and a major red flag was how I was asked my landlords information. Never in all my life (and I’ve had over 4 cars) has a car dealership asked me that kind of question. What does my landlord have to do with me financing a car? This place rubs me as a place that might use unethical procedures.Another red flag is you don’t even get to go close to any vehicle or see if you are even interested in any vehicles they have at their alleged “over 50 lots in different locations”available, ….you must fill out a credit application first and foremost. They hit you with the “oh we have over so and so number of lots at different locations” to keep your interest from declining and to get you to give them your information and fill out the credit application.As me and my father were waiting, I overheard Patty laughing it up with the Caucasian manager who oversees all credit applications, I overheard her say “I’m trying to be nice”. I believe they were making jokes on me and my father.An employee named Cindy then asked us to take a seat at her desk. She was way more pleasant and friendly. However, you can never tell how these car sales ppl really are behind closed doors.She said they went over my application but I would need a cosigner because of a situation with my last car that is still in the process of being settled and has not yet been reported as a (paid off) debt on my credit report.Since my mother who is more of an ideal candidate to cosign is currently out of town,I asked my father on the spot if he could cosign. Because my father is a retired vet who just recently came back to the states (with minimal credit history) & now only works part time because of his elderly age, they seemed to frown upon his cosign and earned income social security benefits. They had us in their office for an hour.Made us wait an extended amount of time due to the additional cosign application. Just for them to bring us to the back and use the manager to explain to me an insurance claim settlement procedure I already know takes a while to report back to a credit score and give me a soft DENIAL masked in kindness with a justifiable excuse “if you came in with that prior car loan debt paid in full from that car accident, you would be in greater odds” like I came in because your company advertises “got this and that on your credit,no problem we will get you driving today” “we accept all forms of income” “no to little down payment” yet they were pushy on the down payment amount when you do the first credit application and frown down on certain earned self- employment incomes…..clearly ALL LIES. Be careful giving this place your personal information. No telling what they do with the denied applicants information (they claim they shred it after 30 days) they “claim” alo
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December 2023 by Gracie Garcia
Cindy was excellent and Tom as well. I want to Thank them for helping my Son get in a vehicle. I recommend for anyone to come and get a car.
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December 2023 by Mae Lee
They only approve your for certain vehicles usually ones you won't want or ones that are high prices with 28% interest rate , car note offered at almost 700 a month it's ridiculous unless you really need to I wouldn't suggest ever having to pay that much you're better off at a buy here pay here
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December 2023 by Janae Bell
I was welcomed in well working with Jesus Perez . He’s a very good sales associate, I would highly recommend him when purchasing or financing a vehicle at rightway . Thank you much Perez .
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December 2023 by Jeremy Dutch
I wanted to give this place 5 stars, because they got me back to work the next day...but unfortunately, there's NO SERVICE after you sign that paper.These vehicles are auction vehicles and they do the bare minimum of work to make it look good, but NOT be SAFE.I spent 45 minutes on the phone with Choice One, their service warranty provider, trying to find an approved garage in Chicago...we finally found one, and I went there the next day.Upon hearing the estimate for service, Rightway removed that garage from their approved list and called me to suggest a garage 75 miles away from my home.That garage isn't even open on the weekends, which is my only time off from work.I tried to get a list, so I can find a place that's convenient for me...but John from Rightway refuses to help.Choice One says that their list is an excel spreadsheet and it isn't in a form that they can search or email to me.I can tell that if I do find an approved service provider, that Rightway will simply un-approve them, to avoid the repairs.