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September 2023 by Omar Mousa
Very bad attitude at the drive through window. I don't know if it's just me but it happened to me several times where in the end I never get the right amount of medication plus other issues. Also when dealing with people working in a medical or medicine field you expect to see some professionalism to reflect some respect to humanity and to their career.
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October 2022 by Debbie Cimala Clark
Burbank Illinois Walgreens sitting in the drive none minutes waiting for prescription. dark hair bigger short girl rude as hell. asked me if I was waiting for prescription I said yes she said it will be ready at one of was at the time nine thirty
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September 2022 by Pamela Wright
The rudest employee answered my call on 9-13-22 at 8:05 pm. and instantly transferred me to pharmacy so that she wouldn't have to help me. I was only calling for the address. If you don't want to assist callers, you shouldn't answer the phone!!! Walgreens, your employee's need to do better!
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August 2022 by Scott W.
Dirty and dusty store, a lot of items are out of stock, everything is over priced, out of date vitamins, rude and incompetent staff. This is the type of store that makes you miss self checkout while you're standing in line with 10 other people waiting for the slow cashier as other employees are standing around talking.
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June 2022 by Debbie C.
Today call Walgreens they pick up call put it on hold for times. I drive there driver minutes away. Four pharmacist standing around talking. They heavier one with dark hair total bitch. One person other than the manager of pharmacy is nice the other ones terrible. Dark haired one time me at I stand there my script would be ready at one at the time it was 930. I asked if I should wait as a joke she just walked away. Taking my business elsewhere. This Walgreens is horrible.
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March 2022 by Millie J.
Worst customer service ever! Cashier is more worried about shopping on the cloaca than taking good care of customers,not even a hello! Yuck!
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November 2021 by Sohair Jaradat
The cashier wasn’t friendly at all his name is Khaleel. When the customer after me went up to him he was friendly to them. He has to be friendly towards everyone. I didn’t like the way he was looking at me either.
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September 2021 by Vanessa V.
I'm new to the area went to get my prescriptions filled, Gave my id card was informed information Needed was not on card, Called insurance carrier Three time due to each time something else was needed I was given a number for pharmacy To call was informed by staff member they have there own way of verifying, too make a long story short Insurance Company has contract with walgreens. Well I paid the 90.00 due to I was in need of relief I'm in walking distance, They will never get another Penny from me, What harm would it had been to Call the number I was given for them to verify coverage.
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August 2021 by Diane D.
This is our go-to Walgreens in Burbank and the Pharmacy is especially helpful, in spite of being busier than ever, Staff always eager to go beyond. I get that some have a bad experience, however, working with the public can be challenging and more. Keep up the good working environment!
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August 2021 by Sohair Ramadan
The cashier wasn’t friendly at all his name is Khaleel. When the customer after me went up to him he was friendly to them. He has to be friendly towards everyone. I didn’t like the way he was looking at me either.
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April 2021 by Karen Poat
We went there for our COVID vaccines. Pharmacy employees are very friendly and professional. The store is clean and well maintained. We would not hesitate to go there again.
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March 2021 by Richie Guzior
Staff was awesome. This location has a bigger area for immunizations here. Smaller store but very clean.
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March 2021 by Judy Garcia
I got my covid vaccine and I was in and out. Very pleased!
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December 2019 by Ashley Cordova
This store is a complete joke!! YOLANDA is a mess! She is more worried about talking to the other cashiers about her break, instead of checking customers out! She then wanted to argue with me that the items I bought weren’t buy one get one, 50% off and wasn’t hoing to give me the sale price for the items, since she couldnt prove it! All YOLANDA had to do was walk herself over to check! Once the other worker did, she felt like an idiot! I didn’t say “thank you” fast enough to her, and she coped an attitude! What a complete joke! I am calling corporate! Never will step foot in this store again. Take your break, YOLANDA.
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December 2019 by Ashley C.
This store is a complete joke!! YOLANDA is a mess! She is more worried about talking to the other cashiers about her break, instead of checking customers out! She then wanted to argue with me that the items I bought weren't buy one get one, 50% off and wasn't hoing to give me the sale price for the items, since she couldnt prove it! All YOLANDA had to do was walk herself over to check! Once the other worker did, she felt like an idiot! I didn't say "thank you" fast enough to her, and she coped an attitude! What a complete joke! I am calling corporate! Never will step foot in this store again. Take your break, YOLANDA.
