1 - 4PM 7:30AM - 12PM
375 S Main St, Burlington
Post Offices
“I accidentally put our city water bill in a blue USPS mailbox instead of the City Hall box. A very helpful employee at the Genoa post office took my name and number and then went through the mail after it was collected from the box and found my water bill! She even offered to look up the address and mail it for me and I’d just “owe” her the postage on my next visit. I picked it up but still - above and beyond service!”
1 - 4:30PM 7:30 - 11AM
40W514 Il Route 64, Wasco
Post Offices
“What a great post office with small hometown feel. Jackie and Ken are so nice. Rarely a long line unless we all decide to go at the same time. But even if there's a line I don't mind because they have all of the other post offices in the area beat in customer service. And I'm pretty sure they offer all of the same services as the big ones, just with a smile. service”
“I came to this post office trying to renew my passport for the very first time with no real knowledge of how to really do it. The staff was amazing. I mostly worked with a very kind lady named Carolyn. She reallyyy went above and beyond to help me! She basically took me under her wing and guided me thru the entire process! From giving me directions on where to go on foot to get the physical renewal documents, down to assisting me with filling out the forms and money order correctly. There was 0 judgement from her end and she never once ran out of patience with me. So kind and helpful! The world genuinely needs more people like this. I do not know what I would have done had I not come to this post office and met Carolyn. Truly a God sent life saver! There was another Gentleman that worked alongside of her whose name I can’t quite remember off top but he was friendly and helpful as well. Highly recommended office.”
9:30AM - 12:30PM 1:30 - 4:30PM
50 S Somonauk Rd, Cortland
Post Offices
“USPS has had its share of trouble, and certainly feels as if it's a beleaguered institution given competition with other delivery services (and the Internet). Yet, I'm grateful they are still here. Convenient location and good service.”
“2013 Sue and Mari Ellen are very nice at the window and are very helpful. Thank you to you both. Buy stamps as much as you can here, it helps keep our local post office (my understanding). I called Mari Ellen and she said yes, it helps.”