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October 2023 by Tina L.
I purchased a dress which is final sale- it broke the time I wore it. Within 2 hours at a wedding. We had to sew it up given I didn't bring another dress. Anyhow, fast forward I brought it in 3 days later to explain the issue. Worker said she had to contact owner as she was unsure of what to do- totally fine. Owner reached out and said dresses are final. My problem is obviously it was defective and any dress I would expect would last longer than 2 hours. She also reached back out and said to bring it to seamstress. Which is not an option given all material has been compromised. In addition, she reached out to vendor and they said nothing they can do because it's wear and tear. So she said I should reach out to them. I would give a 0 star if possible Absolutely unbelievable. She suggested I did something in the dress- I was sitting at a dinner? And then commented that I'm making a big deal out of a $300 purchase... Im absolutely appalled by her customer service and not working with me and having an option even the possibility of another dress as obvious as it is that this particular dress is defective, a refund, or even a credit- NOTHING. I would understand had I just wore dress and tried to return but I would not expect any apparel to not work after 2 hours this particular dress had a zip that broke. I would not recommend her store to anyone based on putting product out there that doesn't withhold at least an event and how she is talking and working with her customers.
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October 2023 by Alexis Alles
I bought a dress for my daughter at Lepa Boutique. The owner was working that day, and I shared that I was buying the dress for my daughter’s senior photos hoping it would work. The owner never shared that all dresses are final sale and non-returnable. When the dress didn’t fit, I took it back to return, but the owner wasn’t working. The woman filling in for her didn’t know how to do returns, so she told me to come back the following week and I could get store credit. I returned the next week, and the employee working texted the owner, and I was told no returns allowed since it was a dress. I feel this is an unusual/unique return policy (all dresses final sale) that should have been disclosed when I was purchasing the dress, especially since I explained it was for my daughter and hoping it fit. Or at least offer store credit!RESPONSE TO OWNER:I understand the policy, but I think it should be disclosed VERBALLY when the customer is checking out—especially when the customer shared with the OWNER that she was purchasing for her daughter, not for herself. Had I known the policy, I would not have purchased the dress, as there was the risk it wouldn’t fit (which it didn’t which is why I was returning). If it is a unique return policy, only having it on the receipt which is only seen AFTER a customer has already purchased the item is not helpful/logical. It is too bad, because I really do like some of the lines you carry and would have been a repeat customer!
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October 2023 by Molly Behar
Lepa Boutique always gives me the best experience! Sonja the owner goes above and beyond for her clients. She has two locations, Hinsdale and Geneva. If ever I want something from the other store she has it brought over! If I can’t make it in she ships it to me!! She has the most personable staff with the best energy. If there’s any local business to support it’s hers!
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October 2023 by Tori Shilney
It's hard to find cute clothes in the suburbs, but thankfully Lepa has you covered! All my favorite brands from Revolve and Shopbop available in Hinsdale and Geneva!!!
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September 2023 by Mckenzie Z.
Obsessed with Lepa! Sonja the owner is the sweetest person and she really knows how to curate her boutique so beautifully! She is my go to place for any occasion!!! Can't say enough great things about the store and Sonja!!!!
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June 2022 by Jenessa Blaine
I am totally impressed with Lepa Boutique! I think this says a lot since I live in the city! I will be coming back for sure.
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May 2022 by Jenessa R.
Lepa is SUCH a cute boutique! The owner Sonya was very helpful and had a very friendly staff. Amazing boutiques are hard to come by theses days. I live in the city and will be coming back!
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April 2021 by Terrance Matthews
Excellent choice of men’s and women’s clothes with a crafted look and feel. Good value for money and a lovely place to visit. Friendly and helpful service in a relaxed environment.
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February 2021 by Sylvia Kos
Fav small boutique!!!!! They always have the cutest on trend pieces!! Never have I ever walked in and walked out empty handed! Also cute place to grab a hostess gift ?
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December 2020 by James Wilson
Lepa Boutique in Hinsdale is amazing! Their customer service is top notch! They helped me pick out the perfect dress for my girlfriends surprise birthday. What a great little boutique, I would highly recommend to all my friends!
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December 2020 by niki mazz
SonJa the owner at LePa Boutique is the most amazing stylist! Tell her your occasion and she will dress you to perfection! This is my go to for every occasion and gifts too! Thanks for always making me stand out from the rest :)
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December 2020 by Katy H
Love this boutique! Beautiful selection of clothes and the owner and stylist are so welcoming and helpful! Every time I go in, it feels like a treat.
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December 2020 by Jacqueline Mistretta
One of my favorite places to shop! Always feel welcome when I walk in the door and never leave empty handed!
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December 2020 by Anastasia Economy
DONT GO UNLESS YOU WANT COVID! parked outside waiting for a curbside delivery and have seen at least 6 people enter and exit without masks.
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September 2020 by James W.
Love this cute little boutique in the heart of Hinsdale Illinois. Jennifer is so helpful! She helped me pick out the perfect dress for my girlfriend. Everyone that works there is super helpful anytime i need to pick her something up for a special event or date thanks guys
