Public Storage in Burr Ridge offers a reliable and customer-focused storage solution. With nearly 50 years of experience, the facility is dedicated to providing personal attention to its clients. Customers have praised the manager, Alex, for her exceptional service. She is noted for being patient, kind, and knowledgeable, making the storage process smooth and stress-free for first-time users. Alex takes the time to thoroughly explain billing, the app for accessing units, and where to find helpful equipment like rolling carts. Her professionalism and attention to detail have left a lasting impression on customers, who appreciate her commitment to excellent customer service. The option of online eRental allows clients to reserve their storage space easily, enhancing convenience. Overall, Public Storage is highly recommended for anyone seeking a dependable storage solution with a focus on customer satisfaction.
