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December 2023 by Maria S.
Bad management. Unhelpful, judgmental, with an attitude. It's unfortunate, because this is such a nice location, but my experience here left me with an unpleasant feeling.
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November 2023 by betty mitevska
don't ever do makeup here i schedule appointment for 3:15 they start the make up 3:45 and it was the worst make ever done , I ask to purchase one of masker and the give me differed box when I open it at home , on the end of my make up the ask me for tip wooow I spend over $100 plus tip and get the worst serviced ever ever ....
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November 2023 by Jurgita Haas
Not welcome atmosphere. I asked to help me to find an item , I was passed from one representative to another & after 20 min walked out very disappointed. One more thing please train your employees to have some knowledge about products.
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October 2023 by Alex Marion Dreyer
Kristina helped us our entire time, she was very patient and kind. I talked to her about my skin problems and she listened and suggested really good products. Definitely going back again!!
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September 2023 by Patricia Tidmore
I went for perfume. You name it, they got it! It is fun shopping here!
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September 2023 by Maggie Chrobak
Did my makeup last minute and I’m so happy with the results!
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September 2023 by Morgan Beja
The people who work here are angels. They were so fun to talk to and so helpful when trying to find products and have my questions answered. The store was so clean and most things were in stock. Thank you for your help, looking forward to coming back!
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August 2023 by Bianca DeRango
Got my makeup done here for my bachelorette party with Vanessa. She was really nice and did an amazing job!! Totally recommend her and getting your makeup done here for a special occasion ?✨
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June 2023 by Margie Garcia
Store is organized and found what I needed.
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April 2023 by Noemi
Always a pleasant experience at this Sephora location. You get to shop in peace and no pure pressure. Olivia is extremely informative and knowledgeable in the skincare/makeup world. Highly recommend asking for her! Will definitely be visiting this location again.
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March 2023 by Gema Ruiz
Jamie helped me and was super knowledgeable on products I wanted to use but wasn’t sure. She was definitely the highlight of the store for me ! Will be returning!
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March 2023 by A T
Literally the workers here are the rudest. I don’t know if she was a manager but I’m asking her about dior foundation and she’s looking at me like if I just ruined her day. Don’t work with the public if you’re gonna have an attitude.
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January 2023 by Ornella Zonja
Nice collection of various brands of make up and cosmetics products. Well organized and spacious which makes it easy to find what they looking for.Loved the staff at this particular Sephora, welcoming and friendly! I had never once experienced anything bad with this Sephora. The people truly deserve a lot of recognition for their amazing customer service, cleanliness and, best of all, knowledge of makeup! Fabulous. I came back a while ago because I was running low on foundation and everyone was constantly offering to help. I’m grateful that we have a Sephora in Burr Ridge, It’s so close to my house.)it’s such a great addition to the mall.
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December 2022 by Daniela Guevara
I used to really like this Sephora, until today. I went in there with the intent to purchase a perfume and ask for a perfume sample. They claimed they don’t do samples anymore, but a woman kept eyeing me up and down. Don’t get me wrong, I wasn’t dressed the best, but that shouldn’t matter. I was wearing slippers, a jacket, leggings, hair in a bun. I felt discriminated against.I had left the Sephora in kohls in countryside to come to this one since they stayed they don’t give samples at that store and I had to go to stand alone. Don’t know who to believe at this point, regardless I feel that I should not have been judged. Be nicer Sephora employees…
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July 2022 by BooSki Lo
I want to thank Jaz for going above and beyond for helping me, not only was she knowledge but also so friendly and personable, thank you for having an amazing beautiful employee. We definitely need more people like her around
