-
February 2024 by Mike Drinkwater
Great place…a the dog, she was the best. I would rent here again just to pet the dog
-
August 2023 by Michael Maly
They are super awesome, busy place and Tracy still found the time to check me out fast and was very friendly
-
May 2023 by raul figueroa
Very fast service
-
October 2020 by Dan Murphy
Great U-Haul dealer! Friendly and flexible with drop off/pickup times! professional and provided me with everything I needed for my move!
-
September 2020 by Martin Martinez
Very friendly. And fast.
-
February 2019 by Dave Hostetter
On our way through Chicago we had a problem with our trailer lights. They fixed the problem quickly with a smile and no hassle. Great Customer Service!
-
February 2019 by Nancy Hodapp
UHaul small town friendly service
-
February 2019 by Mihai Badalau
Everything went smooth!
-
August 2017 by JBDTV
I didn't personally rent the truck but picked it up for a customer to move them. I was the next person in line for about 20 minutes. Only 1 employee in charge of office work and being responsible for the trucks. 2 stars was generous.
-
April 2017 by Jason Z.
This U-Haul location in Burr Ridge is conveniently located near major expressways and was my choice for a quick move. I called this location during the week for a rental of a box truck for a Friday pick up. The friendly lady on the phone wanted to know approximately what time I was picking up the truck. Come the day of, she called me to get an eta. I arrived shortly thereafter and was not surprised by what I would consider standard protocol when renting a car van truck or anything else you can rent that you can drive down the street at 88 miles an hour that consists of flammable gas, metal, glass and others things that could be considered dangerous. A drivers license and credit card is what I was asked to provide and what I was surprised with happened when I was witness to the lack of a secure system to hold my credit card information. With what I was told happened to the lack luster secure credit card no encryption way of storing my credit card information didn't make it any better. I couldn't walk out, I needed the truck. Thankfully nothing happened to my credit card information but I hope they start using technology to store my credit card information. It's a box truck full of my stuff that I and a few friends labored in filling like a losing game of Tetris the screen/truck was full, I couldn't fit anymore. Unlike my stomach however there was room for food. The truck rental came with a lock, which stopping for food I wanted to lock the back of the 16 foot box truck that contained priceless memories. Why isn't this lock working? Ugggh, as I struggled to lock this lock in the cold rain and wind I was fearful that I would be having lunch with a truck full of my priceless treasures that was unlocked I would return from lunch to find a ransacked truck. That reality was becoming more and more realistic as the lock, had sprung. It was only worth the cost of scrap, maybe 3 cents? How could I enjoy a meal this way? As I scarffed down my lunch I couldn't help to think that didn't the folks at the U-Haul know that the lock was broken? Didn't they check it, it's just an important little minor detail. Upon returning to the truck I had nothing to worry about, I checked and no one had been in the back of the truck. It turned out just fine, my priceless irreplaceable treasures were safe. Would I use that U-Haul location again? Not if it required my credit card information to be stored in as unsecured means as the back of that truck with the broken lock was.
-
March 2017 by M K.
Awesome Uhaul rental! Sue is the best, makes renting a Uhaul a breeze. Thank you!!!
-
January 2017 by lessie wilhoit
Quick and easy rental and friendly service
-
December 2016 by Michael G.
This place has good UHaul options to choose from and are close to where I live, however that is about it. The lady who works the UHaul rentals was late to my appointment by 10 minutes, took 20 minutes to talk to me about her life problems, and then took another 20 to get the trailer out. Also, the office was a dump with automotive tools and cans all over the place. There are better places to get a trailer, not here.
-
July 2016 by Lisa H.
Just a few computer glitches, but otherwise everything was great. Clean drive able 10 foot truck. Get there early if you don't have a reservation to make sure you get a truck. Better yet, reserve one
-
April 2016 by Ken Farris
They are open on sunday
