Sterling Federal Bank is a customer-focused financial institution that has earned a reputation for its friendly and knowledgeable staff. Customers who have visited the Byron branch have been warmly welcomed by employees like Giana Berry, who go above and beyond to address their questions and concerns. Josie Winters, another standout employee, has been praised for her exceptional service, particularly when it comes to opening new accounts and assisting with car loans. Customers who have worked with Josie have expressed confidence in the bank's offerings and have been highly satisfied with the level of support they received. Overall, Sterling Federal Bank is known for its commitment to providing a positive customer experience, with friendly and helpful staff who are dedicated to meeting the financial needs of their clients.
The girls are always professional and helpful when I need them.?
September 2022
100% recommend Josie Winters for any questions you have regarding opening an account with this institution. I was hesitant about leaving my current bank but Josie reassured me about everything this place has to offer! Thanks to her I’m super confident in opening a new account!
September 2022
I recently had some questions regarding a car loan. I usually have a terrible experience with banks, however an employee that helped me with my car loan, was amazing. Josie Winters went above and beyond for me when it came to any questions or concerns. 10/10 service from her!!!
