-
August 2023 by Melia Welch
Always great guys to work with. Thanks for always being great
-
May 2023 by Emmett Brooks
Just got my Daughter a Phone case for her phone
-
December 2022 by Chrissi Monae
Very bad business. Do not recommend unless you want to lose money. My bf got his phone screen fixed by them & notified them that his phone was draining & glitching after the repair. They went to the back of the store & broke his phone even more!! Even laughed about it afterwards. These are scammers that will argue you up and down that they are NOT WRONG..
-
December 2022 by Extra chrissi
Used cheap products on my phone now it’s even more damaged than when I brought it in. I tried to contact them numerous times and even when I showed up they didn’t want to service me after breaking my phone! It’s been 12 days & my battery is draining, speakers volume is super low, & I can’t answer calls. DO NOT GET YOUR PHONE REPAIRED HERE. They barely even have phones available in the store. They will pretend to repair your phone just to steal the genuine parts & replace them with foreign parts.
-
October 2022 by Carly Unidentifiziert
Use this establishment mostly to drop off my UPS packages. Customer service great! Facility very clean and well lit.
-
November 2021 by edinson castillo
Everything is smooth with their service, I always love the efficiency, and the prices looks fine most of the time for me
-
October 2021 by Daniel Hellums
Phone store that has 3 or 4 phones in stock to choose from isn't a very good store and that's all I have to say.
-
July 2021 by Tarlvin Randall
Trustworthy work on my new phone that I damaged just before getting my protective case.
-
June 2021 by Kashay Faulkner
I just went for my package at the UPS access point...I had to update my review once I saw this reply regarding not being UPS. I was being nice by mentioning the one thing that was good about this place. I hope your petty comment helps you stay in business. God bless...
-
May 2021 by Shannon Naeger
I went into the store on 5/14/2021 to transfer services from Verizon Wireless to Metro on FOUR phones. The guy charged me for activation fees of $23.00 PER phone and attempted to charge $15.00 for a sim card PER phone. I questioned why it was $15.00 for a sim card when it was $10.00 online. He agree'd then to charge me $10.00. Upon leaving the store I did not feel as if I was charged correctly. I contacted customer support and spoke with a supervisor and they put in a request for call back from corporate. I called Fairview Heights location to discuss what they would have charged me and they said if I brought my own phone there is no activation fee when switching. I went back up to the store and the little short man with dark brown hair refused to speak with me about the activation fees of which he had the girl charge me. THAT TELLS YOU RIGHT THERE WHAT HE HAS BEEN DOING TO CUSTOMERS! The girl just got an attitude (LOL) and refunded me the activation fee.8:30 p.m. the same night I received a call from corporate (Stephanie) apologizing and after explaining the issue again she immediately said when you bring your own phone and transfer service over there is no activation fees and currently there is a promotion for a REBATE of the price of the sim cards. Stephanie double checked to see if that promotion was applied and to no surprise it wasn't. So, Stephanie applied the rebate for the sim cards and I will see this reflected on my next bill. In addition, she explained to me that my bill will now be $100.00 a month for my four lines instead of $120.00 :). Lastly, she corrected my security questions and account pin of which I was never asked upon being a new customer. Stephanie said she put my complaint into the regional director that's over the local store. DO NOT LET THEM OVER CHARGE YOU!!!!!!!!!!
-
May 2021 by Sameka Keys
Really ghetto.very slow.Then they'll have you waiting thinking there in the back when actually they had to leave the store to go get your product..Camp Jackson is actually better than route 3
-
April 2021 by Francisco Garza
Fri, 16 Apr 21They REALLY, REALLY know their stuff!!!!They helped out a guy who was getting alot of feedback from his car's stereo.He gave them the car's keys, they took it to the back and waa--lah!!!!!!They brought it back soundingG-R-E-A-T!!!!! NO MORE FEEDBACK AND SOUNDING BETTER THAN BEFORE!!!!!!!
-
February 2021 by Ava Young
They are Professionals... I've never been disappointed when I needed help with cell services.
-
February 2021 by Corinne Spry
Their okay
-
January 2021 by phuuk yu
The phone place is ok but dont let the audio fool you he needs to cut his prices in half cause the work he does most can do on there own along with the mess ups that come with it
