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“I usually break my phone once every month, each time I head to communication depot and get excellent service, excellent price and professional assistance every time.”
“I was ready to leave Verizon due to some issues and went in the store to figure out what I needed. Ended up having an amazing experience at this store with Brenden there helping me. He walked me through everything I asked. Showed me a breakdown of my bill and gave me all the different options. Ended up with a new phone and a lower bill!”
“Adriana was an excellent technical service representative at your store this evening. She took the time to answer all of our questions and set up three phones by transferring data among the three. She was extremely knowledgeable, professional, and very kind. She is an asset to your store. She knows how to provide excellent customer service.”
“12 years with cricket never had a problem with anything! Service is good everywhere I go, best deals and good customer service! Cricket never fails most of my family have cricket!”
“Alexandria Casipit was really great. We had to call customer service and AT&T messes up. But she took the time and patience to guide them through it. So THANK YOU for being so kind and helpful.”
“Kyle was professional, knowledgeable, and helped answer all of my questions. The transaction was seamless, and I will not be going anywhere else for our phone needs!”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“Harshu helped us so much. Less than an hour left till close and he had 2 customers at once out of the door happily before closing time!! I love the phone he helped us pick out, no complaints. Moreso I'd like to say his customer service skills are exceeding expectations, as well as his hospitality. With a baby running around, he was completely in his element, and the vibe of the store was overly joyful. Will return again because of him!!!”
“Blake gave me such a positive and easy experience. I thought i was going to dread going in to pick out a new phone. I got it done in one afternoon thanks to him. Excellent customer service, knowledgeable and efficient”
“We just got home from visiting this branch. I was looking for a change because I’ve been paying so much for more than a decade from another company.
Ruby was the only one in there and I cannot tell you how much efficient, knowledgeable and most of all patient and kind to. She listens to our needs and she worked diligently with us.
She was amazing and she needs to be acknowledged for working hard with us.
Mobile service company should have somebody like her.
Thank you so much Ruby!”
“I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra”
“Neily was a very kind worker if it wasn’t for her I don’t think I would be able to fix the issue on my phone other stores would just tell me to call customer service but when I came in this store she treated me kind and respectfully and help me solved my issue on my phone”
“Matt, Deniese, and Robert were all working when I bought my phone at the Cricket store on Cherokee. They were so nice I wanted to express my appreciation for their gracious attention in helping to solve my myriad issues.”
“Jeni did an excellent job getting me set up with my new iPhone. I would definitely recommend this store to my family and friends. She took her time and made sure I had the best deal and protection I could have”
“This place is great this is where I purchased my phone shortly after I dropped it in water and I was having problems with it I took it in just a few moments before I had to go to work and this very wonderful gentleman greeted me at the door and he fix my phone with no problem whatsoever there was no water damage he knew exactly what the problem was he was very friendly he also told me about other plans that they had I really love this place I really love the staff and I will definitely be back cuz I have to pay my bill every month but also because I want to add a phone”
“Sierra and Marcus helped me out this morning. They both provided a great customer experience for me. If you are shopping for a new phone or looking for phone accessories I highly recommend this is the place you need to shop.”
“Yo, if you need a new phone and want a good deal, go holla at Sam. He knows his stuff, always up on the latest products, and real easy to talk to about any concerns you got. Sam's the man for a great bargain, trust.”
“Drake was the representative helping me & He was very helpful and explained the entire process to me !!! I would happily return to this location anytime I need something! Great Customer Service!”
“I like this location, the guy there knows his job..I go in there and come right out a happy camper... The guy there has Great!!! Customer service, I don't have nothing negative to say about this location.. Only positive things and it been this way everytime I enter this location...”
“I have been with Metro for several years. I have gone to several different stores. This one, by far, is the best!!!! Highly knowledgeable staff and great attitudes.”
Open 24 hours
5003 Natural Bridge Ave, St. Louis
Mobile Phone Accessories
“Thank you for an excellent experience. Jazz was patient, knowledgeable, and easy to work with. She was great with assisting us with our transaction. Keep up the great work gal!”
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“You guy need to fix the problems with the towers. Some of us run are own business and us our phone for them. And if we can't out or got calls or text message, we lose out on own business.”