-
November 2023 by Brandy Evans
We stayed here Saturday night and the room was ok….about what you would expect for the price. The huge downfall was even though it’s a non smoking room the smell of marijuana was so strong that it woke us up all through the night and gave us headaches! There was only 1 towel given for 2 guests! Tv was stuck on 1 channel. Definitely not staying here ever again!
-
September 2023 by Paul “Naquadrea”
One step away from being motel. Made service coming into a room with guests, breakfast closing at 9:00 on a Sunday, shower without warm water, walls thin enough to hear the people from the floor above, motion activated lights with a sensor that has it going off in the middle of the night or blinding you when you get up to go to the restroom. I have never had an experience so bad before that I, while I am still in the hotel, thought it is a good idea to write a review. I would say that if you want a good stay, breakfast, warm shower and not to be blinded when using the restroom, stay away from this place like it is a plague.
-
September 2023 by latieya brown
This hotel looks really nice . But the man at the front desk was VERY rude . He was an Indian guy that appeared to be maybe in is late 20s but I had observed him be rude to many customers. He actually had an argument with one lady during breakfast because she asked for help with the waffle machine and he started screaming at her saying she messed it up but in reality it was a long line waiting and we all seen she did nothing wrong , but he didn’t want to listen to anyone . Then he messed up my rooms at check in so he tried to argue with me for his mistakes but finally he got it right . This would be my last resort if I ever come back to visit.Walkability: There a lot of stores and gas station near by to go to but I wouldn’t recommend it it way too close to the high way .Food & drinks: The only food around is fish and chicken spots . Urban food .
-
August 2023 by Levi covington
This place is not worth the money! Upon checking in, there were 2 guests yelling at each other under the awning but no hotel staff was willing to ask them to stop. The check in was easy. When we got to the room, it appeared to be clean. Then we turned on the lights and there was barely anything light in the vanity area. Not great for shaving or makeup. The bed was very firm but too firm for me. I killed at least 3 cockroachea because they had no other rooms available. The noise from the other rooms and upstairs made it impossible to get a good night sleep. We did not eat breakfast due to the fact that the selection was horrible and cleanliness was a concern. Definitely NOT what I expected but at least it was only for one night. I travel nearly 200 days a year and I will not be back to this location again. Please b informed and read the reviews before booking...I wish I had!
-
August 2023 by GB
First time staying on the southside of Chicago and I was a little hesitant, but this place was fine. Plenty of well lit parking and check in was smooth. Weird seeing employees behind glass but I can understand why. Room was just fine. No issues besides a slightly musty smell. I could occasionally hear my neighbors upstairs so getting a top floor room might be best. AC worked great, wifi was solid, and the hotel reaches out to verify you’ll be leaving on time. Oh and this property has a gym. That was a nice surprise.
-
August 2023 by Rebecca Burow
The hotel seems to have recently undergone some "updates". The tile work is poor, the elevator clearly needs to be maintenanced because it moves up and down regardless of the door being open, it slams when it starts moving and slams when it stops. The pool is not open, which is not noted on the website. If we needed clean towels we had to bring the soiled ones down to be exchanged. We prepaid when we booked through the hotel's website, and still had to pay at check-in.Breakfast consisted of waffles, but no spray for the iron so they were terrible, 5 yogurts, two cereals, room temperature juice, a loaf of bread and a jar of peanut butter.The entire stay we had issues with the rooms above us running around and pounding on the floor for hours. Each night we complained several times. Each night nothing changed. Either the front desk was ignoring our request or they refused to enforce reasonable noise restrictions.The front desk has a 2 inch thick plexiglass window with a small opening for cards and papers, and a speaker through which you should hear the front desk person. Except they make no effort to speak into the microphone and appear annoyed when you state you cannot hear them.The framed prints in both rooms had water damage under the glass, and everything I'm the rooms felt damp.
-
August 2023 by Jaime Spencer
The entire facility needed to be swept and mopped! It’s a “no smoking” hotel yet every inch of this placed stunk of left over cigarette smoke! We had no towels in our room! No toilet paper! Belongings left from a previous guest were in my room at check in, the cleaners were gone for the day and they had no other rooms! Free breakfast was included, but only offered waffles, toast, whole apples and melted chocolate donuts! This was not work $128.00 a night!Rooms: Our room was “cleaned” but right away after walking in, we noticed a drink left over from either previous guest or staff. Either way GROSS! We also found a woman’s earring in the chair, clearly they cleaning technique used here is not the same as I use in cleaning anything!Breakfast…. Wow available were waffles, whole apples, toast and melted chocolate donuts! Terrible! We are here for a basketball tournament, our players need to eat something with protein or fruits before the games! Terrible!
-
July 2023 by Steve Cage
This place is about what you would expect for the price. The room was decent, it was one of the newer renovated rooms they have. The location is convenient because it's close to the highway and stores. The area is not great but it's safe. The service was the worst part. The front desk is slow and they hardly ever answer the phone. They also would only give us two extra towels for the whole 3 days we were there.
-
June 2023 by Amber Sefcik
I came to Chicago for the Morgan Wallen concert and wanted to get a relaxing room to have some peaceful me-time. The room was great, really enjoyed the jetted tub and the cold A/C. The price is incredibly reasonable, especially for the quality of the hotel and the service from the staff. The area has a lot of great restaurants that are open late. I'll definitely be back to stay again when I'm Chicago later this year for more concerts! Thanks for the hospitality!Rooms: The rooms were very clean, comfortable, and quiet.Safety: I felt very safe while I was there, everyone seemed very friendly.Food & drinks: So many different food options nearby! There's a little bit of everything, no matter what you're in the mood for.
-
June 2023 by Erwin C.
I give this hotel a 3.5...pool was out of service. The tv in the room does NOT allow hdmi. The room was clean though. Breakfast was very limited. Hotel is kinda far from everything fun.
-
June 2023 by James Spurlock (IT/Telecom Technician)
So nice, had to stay there twice! Staff was super nice, helpful, and accommodating. My truck broke down during the first time I stayed and the manager gave me a ride to the parts store and jump started my truck! Now how is that for service! Above and beyond what I'm used to and I travel a lot!Rooms: Rooms were super clean and well put together! Hot tub room was awesome!
-
May 2023 by Kenyetta Williams
This was a great location for me to have preparing for my wedding. Although there was some hiccups while there. In order to get room service, you will have to request it, It is not done automatically. We was in need of some fresh towels and toilet paper, we call for room services but was told that we need to bring our dirty towels down to get fresh one and also get our own toilet paper. The rooms was nice for the price. The breakfast that they offered wasn't what I thought it was going to be, it was very minimum. Other then that It was okay.
-
April 2023 by T.J. Fenton
I travel over 100 days a year for my job and stay exclusively in Wyndham properties, and write reviews for most. The good: parking lot was clean and well lit on arrival. I reserved through the Wyndham app, so check in went smoothly. My room was very clean, with a comfortable bed and pillows. Laminate flooring throughput the room. Updated fixtures with plenty of plug-ins. Most of the stated amenities were in place, the in room coffee and small refrigerator, but no microwave for some reason. The hotel does have 2 luggage carts. My air conditioner/heater worked quite well. There is a drink machine and snack machine near the lobby. The not-so-good: the staff was non-existent, nobody at the front desk the three or four times I checked. The TV had only 13 channels, most were locals Only one coffee cup for the in-room coffee. I checked out early so i can't comment on the breakfast. I'd stay here again if needed for work, but I'd bring some movies to watch.
-
April 2023 by bri smith
Honestly don't know why this hotel has such bad reviews! The room had nice flooring, it was clean and the bed was SO COMFORTABLE. Everyone at the hotel was nice and helpful, and the woman that set up the breakfast in the morning was on top of keeping everything stocked and clean. (Not the best breakfast selection, but I'm not much of a breakfast person anyways)
-
March 2023 by Enrique Rodriguez
Location right off highway is very convenient. Parking lot is narrow but free. Check in took 15 min. Hallways were clean. Room door didn't open because the door hinges need to be readjusted. The bathroom door was the same. The design of entering the room and bathroom door is inconvenient. Hard surface floors. Bed was made nicely. Head board light was broken. Few stains on the sheets. Bathroom design was terrible. Toilet lid was loose. Only had a shower. When taking a shower the water didn't flow to the drain and the shower curtain didn't go down to the floor so some water came out of the bathroom. When asking the front desk if there was another Internet access another person was in front of me complaining about the lack of channels to choose from on there tv. He was told there was only a few channels to choose from. I was told that it was the only Internet access and they didn't know why the Internet didn't need a password and why my phone was showing the Internet was a security risk. Breakfast was terrible. Two Cereal options, a waffle maker, and bad coffee. Check out was smooth. Handed the front desk the one card and left.
