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“True Customer Service! I spoke with Mirena and Karina during my transactions. We had a couple of glitches during the upgrade as expected with any major system upgrade. Karina from corporate worked closely with me and helped me through my situation. I was unable to make a payment online with the new upgrade because it removed all of my external banking info. I appreciate the high level of customer service they gave me.”
“Members Source Credit Union is such an inviting place. Everyone is so nice especially Cindy B.! She always answers any questions I have and is so sweet when she assists me with my banking needs.”
9AM - 5:30PM
31 W Lincoln Hwy Hwy, Schererville
Credit Unions
“Advance Financial Federal Credit Union has been my go to for many years. They are family friendly and always there for our needs. Shoutout to Theresa Mari Garza specifically. Awesome lady!”
“Gayle, Candace, and all the others provided impeccable service and helped me with my needs efficiently. I am continually pleased to be a loyal customer of Advanced Financial, with this level of service I have been provided over the years.”
“The tellers are hands down the best in the business. Can't forget the friendly security that makes you feel special, greeting you with a "have a good day," and an open door.”
“Amazing customer service, communication and efficiency. As a realtor and as a client, I have experienced first hand the excellent service Emilio Olvera and NDFCU provides!
Thank you!”
“Always professional and courteous when I talk to them on the phone. When I visit the location, the staff always provide efficient and accurate service. I have been a member for years and they continue to be a pleasure to do business with.”
“Never had a problem with any of the long term staff. They do have some recent staff. However Kelly who I have dealt with for over forty years,Ruby,Donna,Brenda Claudia and the Ruby who no longer works there all of these ladies are in my opinion Stellar, EXCELLENT PEOPLE.”
“I just wanted to give a special thanks to the WHITING INDIANA branch manager Melissa Diaz - Rosario she was very thoughtful, kind and attentive and went above and beyond the call of duty to help me with all my needs she is the glue and the engine along with her great customer service tellers that always greet you with a smile that helps and make a better day. Because of Melissa knowledge to serve customers she along relieved a lot of stress off my head once again thank you WHITING INDIANA branch I hope your around for a long long time.”
“To start off, if you are using regional in Hammond for auto financing you are already ahead of the game and you obviously know what you want more than the average person. You know you’re going to get the best possible rate, but with my recent experience with Kenneth Eskridge I got the rest of the experience that I didn’t know I needed. I called for auto financing for the 4th vehicle I have financed through regional in Hammond. It has always been a good experience but this time I got Kenneth as my Loan specialist. I strait up told the guy that I need a check ASAP and gave him the bill of sale for the new vehicle (Over the phone calls and emails by the way). To say he heard my needs and made me a priority is an understatement. He jumped right on giving me the numbers and options, pushed the loan through underwriting quickly due to my time restraints and got me a check for my new vehicle within less than 2 business days. This is not typical for most banks. From the time it took to get called back when I had questions, the email response time and the way I felt like I was a priority member, I had a great car buying experience with what is definitely the best rate I could have gotten anywhere (as it has been for all my auto loans through regional). I am no sales person but if you want a great financing experience I highly suggest calling and asking for Kenneth Eskridge at the Hammond branch. You don’t get that type of customer service and care much of anywhere and man was it refreshing. I hate for this to sound like a sales pitch but shoot, I figured I’m not the only one who appreciates being well taken care of.”
“The SWCU has serviced myself and my deceased husband for many years. The service is great on all accounts. I would much rather use SWCU than any other bank or SL because they give me peace of mind and security, knowing your accounts are safe. Great service.”
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“Can't understand why anybody would bank outside the credit unions haven't had a fee since I got with them wished I could have been with them from the beginning would have saved lots of money in fees that the bank got”