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February 2024 by pharaoh 2230
Clothing is very good quality
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January 2024 by Penny Thompson
Terrible customers servive.
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December 2023 by Earl Beard
Retrieve a couple items. From JC Penney .Great mellow shopping Run. Lines long but ,it's that time of the year.
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December 2023 by Patricia HERRING
Always a pleasure to visit in style salon.
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December 2023 by Juan Carlos Aguilar
I haven't been to JCPenny in years and i had a grear experience from staff and the price for clothes for Great quality clothes I was way happier than going to a Marshall's or another store because you actually find attractive clothes. It's not maybe or I hope I find something, it's I found something that I like. Cashiers very friendly too
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December 2023 by Calvin Woods
If you're thinking about visiting this store you are in for a pleasant surprise the prices are great you can find a bargain at this JCPenney any day of the week!
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November 2023 by Stephaine Fowlkes
Young, black female who was all the way on another side, walking opposite of me, decided to target me & run right into me. She said, "Sorry". Again, these people who think they can put their hands on you or do any ignorant thing, then say, sorry, are some really SICK people. I'm thinking one day soon, someone is going to knock their head off for being so rude. I could have moved when I saw her running toward me, but why should I? Little girl, you ate a big time LOSER!
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November 2023 by Adrianne Lacy
Very nice store. Better than orland park store. Would recommend to go here or to Ford city Jc penney for sure
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October 2023 by mm Pope
Displays awesome and neatly stacked. Prices reflect discounts so no need to assume calculations..
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September 2023 by Latrina Hampton
It looks really empty. There are no workers to help navigate. You're on your own
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September 2023 by Pearl Drop50
I grew up shopping at JCPenney and I even worked at their catalog call center back in tha day. I was so disappointed today! Their Plus Size women's clothing section is NONEXISTENT!!! So sad. The store was nice, clean and organized. Two employees were talking the entire 10 minutes I was in the store and not 1 employee came over to ask if I or ant customer needed help. That's so sad! I probably WON'T EVER shop at my childhood store again! I hate they closed Sears, Gimbles, Carson Pirie Scott and other department stores like them.
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August 2023 by Ahijah lamb
Like other stores in in this world today prices are jacked up these places I'm making too much money off of us nowadays along with the taxes
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August 2023 by Rita Velez
Looks a mess. Looks like a resale/liquidation shop. selection is minimal only one or two cashiers for two floors. Very very disappointed
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July 2023 by Sabrina Brown
1. CENTRAL CHECKOUT LITTLE BIT OF A WAIT NOT TOO BAD.2. PLENTY OF MERCHANDISE IN THE STORE3. STORE WAS CLEAN4. SECOND FLOOR WAS ABANDONED NO ONE WAS AROUND UNTIL I WAS ABOUT TO PURCHASE.5. PLENTY OF SALES6. UNLIKE ANOTHER BIG DEPARTMENT STORE HAD PLENTY OF BATH SHEETS.7. WHAT HAPPENED ‘TO THE DAD’ STUFF LOW SALES MEANS DROPPED BY THE JC PENNY NAME/STORES???!! NOT SURPRISED!8. CASHIER WAS FRIENDLY
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July 2023 by Carmen Moore
I purchased a bracelet from the River oaks store and it was that to my satisfaction I took it back to the Matteson store location and was treated with disrespect and bad customer service I then returned to the River oaks store and that item was returning without any problems