O'Reilly Auto Parts in Calumet City, Illinois, offers a wide selection of parts, tools, and accessories, along with helpful store services like free battery testing and fluid recycling. The staff is generally professional and engaging, with one team member noted for his exceptional assistance in locating hard-to-find parts. However, some customers feel that prices are high and suggest they need to be more competitive. Most experiences at this location are positive, with easy processes for purchases and returns. Despite some concerns about customer service from one staff member, the overall impression is that the team is ready to help with any project.
While the store didn't have the part I was looking for. Teira went above and beyond help me in every way she could to find the part, event houough it wasn't available. I commend her for her service.
October 2025
They was very helpful for what I needed and I didn't wait long to be serviced.
July 2024
Daniel at this O'Reillys was very professional and helpful. even though O'Reilly didn't carry my part, he helped me locate potential carriers of the part that I needed for my old school project. I don't know the names of the other team members but they were pretty engaging as well. Appreciate the help guys!
