-
March 2024 by Leon Wallace Jr
I towed my vehicle away but they flatbed my vehicle. This is the best way to keep your vehicle safe and repair work costs down. I can't speak on any other vehicle.
-
February 2024 by Patricia
The receptionist was very professional.The street sign off of Sibley doesn't say Wilson Avenue so it was challenging to find this location.
-
February 2024 by Ronald Lockwood
Way over priced and won't give me a receipt for my tow without charging me 25 dollars for it so I can turn it in to my insurance company stupid one should get a detailed receipt when they pay I will never use them again and I suggest that no one else use them either
-
February 2024 by David Chick
Frustrating
-
February 2024 by Alistine Goodwin
Nice Bus.
-
December 2023 by Sodiq Sulaimon
Wes’s is the most ridiculous tow company anyone would have to deal with. They do everything to keep your car with them so that they can add additional $65 to your bill each day that passes.Our car was stuck just by the road and the police called them to come pull it out. First they said they only accept cash for a $175 bill. Who goes around taking such cash with them??!! So they had to take the car to their company. We went there the next day and they said the bill is now $375 (additional $200) and we need to go and get release papers from the police. We went to the police and the officer in charge called them that it was clearly stated on the paper we had with us and presented to them earlier that the vehicle was NOT impounded and should be released to us. Before we could sort all that out and drive back to their location, Wes’s said they have closed for the day. We had to go there the next day and they charge addition $65 each day that passes. The next morning, Wes’s asked for release papers from the police again when we got there!!! They said they can’t work with the confirmation they got from the police the previous day. Imagine???!!!! We had to drive to the police again. The officer too was disappointed for their unnecessary actions.Absolutely worst car towing company ever!!
-
October 2023 by Anne Colton
Excellent service! We were in an accident, and Melanie and Chris helped us through the whole process of getting our vehicle towed and then released to our insurance company. They were so friendly and professional. Car accidents suck, but these guys made it suck a little less. Highly recommend ?
-
October 2023 by Venatta McClain
I needed my car towed really quickly and Wes's Service took great care of me. The driver arrived within 15 minutes of my call, was very courteous and got my car to the mechanic. The Customer service provided by Melanie was awesome. This company came thru in the clutch!!!!!
-
October 2023 by Isolated Trader
I RECOMMEND C&J TOWING. THIS COMPANY LEFT ME HANGING FOR 24 HOURS, YES A WHOLE DAY. THERE WAS NO FOLLOW UP CALL IF I HADNT CALL THEM. I WAS THE ONLY ONE CALLING. I CALLED C&J TOWING AND THEY CAME UNDER 30 MINUTES, I HAD TO TIP THE GUY CAUSE I WAITED 6 HOURS FOR WES BEFORE I DECIDED TO CALL ANOTHER TOW. AND A WHOLE DAY WENT BY WITH NO ONE CONTACTING ME FROM THE WES TOWING COMPANY TO SEE IF I STILL NEEDED THE SERVICE OR IF I HAD THE SERVICE THAT I REQUESTED FROM 9AM IN THE MORNING . SO IF I HADNT CALL C&J TOWING, MY CAR WOULDNT HAVE EVER GOTTEN MOVED THAT DAY.Services: Car towing
-
October 2023 by Peter Scholte
don't breakdown in Calumet City Wes towing is a preadatory towing company they have a deal with the mayor Jones stay away from these people and the police is also in cahoots with them
-
September 2023 by Tracey McDowell
Melani has great customer service skills and is knowledgeable about her job. She took time to locate my car before sending me out in the yard...Thanks again, Melani!
-
September 2023 by Niko Sciarrabba
Thank you Wes's Service! Me and my truck are safe because of you.
-
September 2023 by chavon coleman
Terrible customer service i waited at the window for 30 min while she handles customers on the phone. I was just trying to retrieve my keys and she said it’s going to be a while because she has business to handle on the phone. Ridiculous
-
September 2023 by Al Sciarrabba
My son was stranded over an hour away and Wes's Service was there in no time to help - thank you Brian, Gina and Jeff the driver - great job!Services: Special vehicle towing
-
July 2023 by Domo Davison
Worse experience I've ever had. Literally missed my appointment after not having my car because the driver has been pushing back my arrival time the entire day. Literally body sho was closed when he arrived.Service: Car towing
