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August 2023 by Jo DeVona
Went in to get my brakes done and for rust removal. Brakes were not only worse than before but then they messed up something with the wheel traction. And they didn’t remove the rust. Waste of time and money!Services: Body & Trim
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August 2023 by Joie D.
What a huge failure of an experience! In February, I went in to have my splashy and grinding brakes fixed as well as the rust removed from the back end for $800. I agreed to it and had to make transportation arrangements due to no loaner cars available, and Uber or Lyft was very sparse in the area. Dropping it off wasn't a problem because they have a key drop off but getting back to pick it up was a race against the clock since I was told they promptly close at 5 pm. While the grinding sound was gone, my brakes were better for about a week and then they again became weaker than they were before. At one point on an expressway, the brakes felt like they gave out and I had to pump them to get them to work again. They also messed up something because the ABS light and the traction light would light up on my dashboard when I take any turns. Rust wasn't removed either. I went back to address the issue and was told the front right wheel problem was not because of the brake work and it would cost me another $600. Due to my circumstances, I had a hard time getting back in because they don't offer loaner cars or pick up. Tried to get it back in for correction at the beginning of July but I had to miss my appointment due to an emergent issue. Since then, I haven't been able to reach Mike and left a couple voicemail messages. Today, I was sent a text message from his daughter that her Dad (Mike) told her to tell me to "F--k off" along with some other choice words. Way to go having a 14 year old get involved in your business! Very unprofessional!
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February 2023 by Eric Carlson
Mike is the best mechanic around. We were getting the run around at the dealer and he took video of our problem for a reasonable diagnostic fee. The job wasn’t something he could deal with at his shop but his video helped prove the dealer was trying to give us the shaft. Just can’t say enough good things about Deluxe Auto.
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July 2022 by Gregory Collins
I've brought many different cars to trailside over the years. Always happy with the work done, and the reasonable prices. Very friendly and professional staff as well. I highly recommend this place for all your automotive needs!
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July 2022 by Richard P
The work was done quickly and their pricing was good.
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January 2022 by MJ Gordon
Good guy, Mike, that owns Deluxe. Trust him. Skilled guy who fixed my Truck in a day. Pricing absolutely fair.
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January 2022 by Dan A.
I have used them multiple times to replace brakes and fix various issues. Mike is a great guy and the service is fantastic. And I always feel the price is fair.
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January 2021 by Jon Mingl
When my alternator went out in my truck today during the snow storm. Mike took my truck in and fixed it with in a couple hours so I can go back out and finish plowing my accounts. Great work there.
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August 2020 by Elizabeth Graves
Love Mike & the work he does. A local gem. Would recommend Deluxe Auto for any work you need doing on a vehicle.
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July 2020 by Jessica Bozek
We were on our way to a ball tournament from out of town when my car started to make a funny noise. I felt uneasy about driving back home an hour and a half so we googled mechanics near the ball field and found Deluxe Auto Service. They were able to see me right away and gave me an answer as to where the noise was coming from and even offered to fix it for me. He also assured me that my safety wasn't an issue while driving it back home and gave this mom some major peace of mind. Thank you so much!!
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April 2020 by Ruth VanRamshorst
The guys at Deluxe auto were the best! I know nothing about cars and am confident that they were honest and did their very best for me. Will be using them exclusively. Highly recommend!!!
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February 2020 by Harry Wright
Friendly staff, knowledgeable attendant, make service here quick and thorough. Top notch!
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September 2019 by Jessica R.
Awesome service. Turnaround is incredibly fast. Wouldn't go anywhere else at this point. (Prices are also generally pretty reasonable.) My car is a Chevy Cobalt LS. I bought it for $800 as a broke teen looking for a way to get back and forth to work. It's still running thanks to Mike. (The owner.) I'm thinking about replacing it soon and will totally be taking my new car to him as well! (Did I mention my car has been to Alabama twice and is still okay at nearly 190,000 miles???
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July 2019 by Sarah Lococo
I highly recommended Deluxe Auto for your automotive needs...they are extremely knowledgeable, fairly priced, work quickly to resolve any issues with your vehicle and have friendly mechanics.
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March 2019 by Doug Brandt
Called to get help getting a car out of a driveway ditch. They dropped everything and had the car out in less than 1/2 hour. Also, charged a very fair price.
