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November 2023 by Vincent Farrar
Totally wasted my time and money very strongly DO NOT recommend...a total rip off !!! Don't waste your money go somewhere else ....I should've listened to the many people who told me not to go there hope you can learn from my mistake....
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August 2023 by Ed Oest
Was very good done on time all employees we're great
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April 2023 by Nina Branson
Salesman needs training on how to deal with public. He lost an opportunity to sell not only a used car but a new 2023 vehicle in one visit.
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October 2022 by Kathleen McCarthy
Take my car there for servicing. Always very nice and prompt taking care of me.
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August 2022 by G and S C
Worst experience ever!!! I would never recommend this car dealership nor will I ever be back!!! Apparently they only give customers half take of gas after you spent time and 60k on truck but since they couldn't detail it since it's after hours now which they knew we were coming...They offered to give us 3/4 tank of gas....Really??? Also wanted extra 1k for our truck (which they are selling it for almost 10k over what they gave us) so willing to spilt the difference at 500.00 they come back at 314.00...Again Really??? They will nickel and dime you to get everything they can...very shady cardealership...Go somewhere else you can get much better service!!!!
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August 2022 by Denise O'Connell
Very friendly employees. The service department is the best! Fast service.
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July 2022 by William Breckenridge
Easy to schedule or CHANGE your appointment to have vehicle serviced.They stay on schedule so your wait time is not excessive.
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July 2022 by Steve Franzoni
I recently took my Ram with a 5.7 in to have the broken exhaust manifold bolts replaced.They did the work as scheduled and also for a little under the initial estimate. Jenice at the service desk was friendly and professional and the guys in the shop did did good work and had my truck back to me the next day. Just wanted to give them a shout out for their efforts.
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June 2022 by Valeri Waughtel
Always good to us. Trade in, parts and service. Would have bought from them again, but they didn’t have what we were looking to buy.
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June 2022 by Sophia M.
Had a problem with my suv dying at stop lights and a vacation coming up. Was afraid to take it. Called Arts and they were very nice to me on the phone. They got my car fixed up and I went on vacation without any problem. Thanks!
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February 2022 by Austin Noel
A year and a half ago I purchased a vehicle from Art Hossler. Before purchasing my vehicle they said An Oil Change and other basic things had been through maintenance. I purchased this car after doing a nice test drive on the back roads, Everything seemed fine. A week later I decided that I just wanted to get the oil changed through my garage I take my car too (East Peoria Tire and Vulcanizing) Great work BTW!! They went to do my oil change and found that there was a little Pin broke inside my Oil Filter. This helps regulate how much oil actually being put through and into systems. I called Art Hossler and tried explaining it’s only been two weeks. They were extremely Frustrated and Rude and I was explaining what was wrong. I eventually got irritated myself and handed my phone over to the Techs who had to Explain It As If they Never Heard of this before.Art Hosslee has me bring my car out. They once AGAIN acted as if they had no idea what was wrong. They also tried denying that they could have anything to do with it being broke… But the only way they could not have known about this issue is if they never did an oil change originally. After explaining several minutes the issue I had to CALL East Peoria Tire and Vulc AGAIN to have them reiterate what the issue was. Once done fixing this issue they didn’t care to explain what had actually been fixed and seemed more annoyed than happy they fixed a problem. Here we are about a MONTH After purchasing said Car. The Air Conditioning and Heat went out, not longer after that I had to start paying for ABS lights popping up on two of the tires. Top it off Transmission started having big time issues.. After dealing with the Art Rip-Off once before I just started taking my car to Chrysler in Peoria. All In All I finally got tired of fixing up the car that was presented to be a good running car… for a couple months. I now have a New car I went to Chicago to pick up. I shopped for my car at Bermann Nissan Of Chicago. The car has been running great, Salesperson was Awesome, Service department and Financing was Great. From the phone calls to the test drive and signing paper work. I Would Never Use Art Hossler or Suggest them To ANYONE.IF YOU WANT A RELIABLE CAR.DO NOT SHOP HOSSLER.Salesman - Gage.
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January 2022 by Aaron Warner
Had a great experience with Gage today. Called about a vehicle they had listed online. When I arrived, the vehicle was pulled up to the door and we test drove it. The vehicle was in great shape for a used car and was exactly as reported online. Have made the financing easy and straightforward and had us out the door in less than two hours. Great customer service!
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December 2021 by Tim Cummings
Would have liked to buy a brand new vehicle here. They had three we were serious about. I was told we couldn’t buy a vehicle here because we didn’t have a trade in. Our trade in is sitting at a different dealer with a blown motor that is still under warranty and is being bought back from us because the rebuilt engine will take many months to get. So here we were with plenty of cash to buy something new and was told we couldn’t. I know “things are tough” (according to the manager Steve). But turning away business? Poor way to do business.
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September 2021 by That moral Guy
Called today at 9 to just get answering machine from chevy side. Left a message. No call by 11. Called again and got transferred to chevy side to get answering machine again. Called back to talk to the operator. Asked if they were even open on the chevy side. Was told the service person was busy with a customer, but would call again shortly. I told the operator that its been 2 hours. She took my phone number with an attitude, and proceeded to aggressively hang the phone up without even saying anything. Never had a good experience with the chevy service side.
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June 2021 by Michael Peterson
The salesman was informative and helpful. I will go back for appraisal of my 2017 jeep compass.
