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April 2024 by Momma Rox
There is such a huge difference between the drive through and going inside. The drive through is great and friends. Mostly accurate. But its ok to have an accident wilth the orders they get. And they very fast to fix it with a smile.Now, inside.... its another story. We no longer go inside to sit and eat. I feel like there is no regular dining room hostess specifically in charge of jusr the dining roon and play place. The play place is always in disarray an visibility in need of a good wipe down and cleaning. I've literally put hand gel on a table and chairs to clean it before we could sit and eat. They really need to keep on top of that. And the jungle gym. Because my son has brought us fireworks, vape packaging, left there with an unknown oil on his clothes and skin. All of which is uncalled for. So we now veto the lobby and strictly do the drive through.Kid-friendliness: OkayWheelchair accessibility: Looks Standard
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April 2024 by Tonya Lindsey
This McDonald's is ridiculous every time I go there they don't wanna serve u food make u pull in the wait slots. Then every time u gotta go in to get drinks never wanna bring them out. The service is slow half the time ur food is wrong cold Fry's. This store is horrible and inside never looks good either always a mess.
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April 2024 by Curtis Jones
Come on yall. I got a McCrispy sandwich, haven't tried it before and yall ruined it. It's supposed to have tomato lettuce and pickles. All I got was pickles, that's it. I didn't say not to put the stuff on it. This is a good example of why I don't eat fast food very often when I can make better at home.
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April 2024 by Amanda McCann
Received the wrong food. I should have checked, but didn't. It was an order for only me. Small order.
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April 2024 by Components Replaced
Ordered the big breakfast with hotcakes and got cold uncooked pancakes when taking back the big lady upfront was rude and didn't move like she even cared I got my hotcakes hot with a still frozen biscuit sent it back got my food a third time missing sausage and the elder lady in the back was laughing so I threw it all out and left to work disappointed.
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April 2024 by Alex Acosta
The GM is very unprofessional on the down low lots of discrimination and harassment coming from the usual workers with no diversity at all. Lots of standing around and blaming of peers that have not been trained for the station there assigned.
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March 2024 by Mandy Phipps
Staff are usually preoccupied or lack customer service skills. There doesn't seem to be any leadership.the food is okay. Usually cold, even when you have to pull forward and wait for 5 + minutes.
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March 2024 by Taylor walljasper
Went through the drive thru and back booth was good at making sure that he didn't miss anything, no smiling faces though, but food was hot.Kid-friendliness: Really neat light up kids tables, and has a play placeWheelchair accessibility: Yes
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March 2024 by Harry S Lovell
Wanted sweet tea got unsweetened tea
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February 2024 by P.G
On February 19, 2024, I was assigned an order from McDonald's with a pickup time of 11:51 AM and a delivery time of 11:56 AM. However, due to delays beyond my control, the order was not delivered until 12:13 PM. Subsequently, around 12:25 PM, I contacted DoorDash to address the ongoing issues I have faced, followed by a call to McDonald's Corporate around 12:45 PM to seek assistance.Unfortunately, my experiences have been marred by severe mistreatment, bias, discrimination, and racism, which have left me in a state of constant fear and anxiety. These issues include:Racism and Discrimination: I have been subjected to derogatory remarks and discriminatory behavior based on my race. Comments such as "make him wait, he's not white," and "get border patrol" have been directed at me, creating an environment of hostility and exclusion. Moreover, I have endured demeaning looks and slick racist comments, which have deeply hurt and marginalized me.Unfair Treatment and Bias: Managers at McDonald's have exhibited biased behavior towards me, mishandling my food orders and displaying aggression by aggressively throwing food orders at me. Additionally, during a job interview at McDonald's, I was asked invasive questions about my age and race, indicating a systemic issue of bias and unfair treatment within the organization.Fear of Retaliation and Safety Concerns: The pervasive atmosphere of racism and discrimination has instilled in me a profound fear of retaliation and even physical harm. I am constantly worried about the repercussions of speaking out, including the possibility of law enforcement being called and facing unjust arrest or trespassing charges. This fear has had a debilitating effect on my mental health and overall well-being.Lack of Support and Resolution: Despite my attempts to seek assistance from both DoorDash and McDonald's Corporate, I have been met with dismissive responses and a lack of meaningful action. Support specialists have acknowledged instances of racism and discrimination but have failed to provide adequate solutions or address the root causes of these issues. The resolution offered thus far has been insufficient, leaving me feeling helpless and vulnerable.Witnessed Discriminatory Behavior: In addition to the mistreatment I have personally experienced, I have also witnessed McDonald's employees making derogatory comments about mixed-race workers in front of customers. These instances further highlight the pervasive culture of racism and discrimination within the organization.I guess this is a very common thing in Canton, ILL. What a shame.
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February 2024 by James Jackson
Best McDonald's for great coffee ☕
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February 2024 by Quest44732135374
On February 19, 2024, I was assigned an order from McDonald's with a pickup time of 11:51 AM and a delivery time of 11:56 AM. However, due to delays beyond my control, the order was not delivered until 12:13 PM. Subsequently, around 12:25 PM, I contacted DoorDash to address the ongoing issues I have faced, followed by a call to McDonald's Corporate around 12:45 PM to seek assistance. Unfortunately, my experiences have been marred by severe mistreatment, bias, discrimination, and racism, which have left me in a state of constant fear and anxiety. These issues include: Racism and Discrimination: I have been subjected to derogatory remarks and discriminatory behavior based on my race. Comments such as "make him wait, he's not white," and "get border patrol" have been directed at me, creating an environment of hostility and exclusion. Moreover, I have endured demeaning looks and slick racist comments, which have deeply hurt and marginalized me. Unfair Treatment and Bias: Managers at McDonald's have exhibited biased behavior towards me, mishandling my food orders and displaying aggression by aggressively throwing food orders at me. Additionally, during a job interview at McDonald's, I was asked invasive questions about my age and race, indicating a systemic issue of bias and unfair treatment within the organization. Fear of Retaliation and Safety Concerns: The pervasive atmosphere of racism and discrimination has instilled in me a profound fear of retaliation and even physical harm. I am constantly worried about the repercussions of speaking out, including the possibility of law enforcement being called and facing unjust arrest or trespassing charges. This fear has had a debilitating effect on my mental health and overall well-being. Lack of Support and Resolution: Despite my attempts to seek assistance from both DoorDash and McDonald's Corporate, I have been met with dismissive responses and a lack of meaningful action. Support specialists have acknowledged instances of racism and discrimination but have failed to provide adequate solutions or address the root causes of these issues. The resolution offered thus far has been insufficient, leaving me feeling helpless and vulnerable. Witnessed Discriminatory Behavior: In addition to the mistreatment I have personally experienced, I have also witnessed McDonald's employees making derogatory comments about mixed-race workers in front of customers. These instances further highlight the pervasive culture of racism and discrimination within the organization.
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February 2024 by AJ J
I write to formally address a persistent and deeply troubling issue I have encountered with both McDonald's and DoorDash. This matter has caused me significant distress and jeopardized my sense of safety and well-being. Unfortunately, previous attempts to address these concerns have been met with inadequate responses, prompting me to escalate this matter formally. My experiences have been characterized by severe mistreatment, bias, discrimination, and racism, leaving me in a constant state of fear and anxiety. These issues encompass: Racism and Discrimination: I have faced derogatory remarks and discriminatory behavior based on my race. Instances such as being called derogatory terms like "cotton picker, spick, white, you don't belong here go back to where you came from," have created an atmosphere of hostility and exclusion. Additionally, I have endured demeaning looks and subtle racist comments, deeply impacting my well-being. Unfair Treatment and Bias: McDonald's managers have demonstrated biased behavior, mishandling my food orders and resorting to aggression, including aggressively throwing food at me. Moreover, during a job interview, I was subjected to invasive questions about my age and race, highlighting systemic bias and unfair treatment within the organization. Fear of Retaliation and Safety Concerns: The pervasive culture of racism and discrimination has instilled in me a profound fear of retaliation and physical harm. I am constantly apprehensive about speaking out, fearing unjust arrest or law enforcement involvement. This fear has taken a toll on my mental health and overall stability. Lack of Support and Resolution: Despite reaching out to DoorDash and McDonald's Corporate, I have received dismissive responses and insufficient action. While instances of racism and discrimination were acknowledged, adequate solutions were not provided. The lack of a reference number from DoorDash support and the absence of follow-up calls have left me feeling helpless and vulnerable. Witnessed Discriminatory Behavior: In addition to my personal experiences, I have witnessed McDonald's employees making derogatory comments about mixed-race workers in front of customers, further underscoring the prevalent culture of racism and discrimination within the organization. These experiences have caused me severe emotional distress, depression, and anxiety, impeding my ability to fulfill my job responsibilities effectively. The constant fear of retaliation and safety concerns have created a hostile work environment that is untenable. I implore both McDonald's Corporation and DoorDash Corporate Team to conduct a thorough investigation into these matters and take immediate action to address systemic issues of racism, discrimination, and bias within your organizations. Proactive measures must be implemented to ensure the safety and well-being of all employees and contractors, irrespective of race or ethnicity. Regrettably, I am left with no alternative but to escalate this matter further. I intend to share my experiences on social media to raise awareness of the unprofessional and discriminatory conduct exhibited by both McDonald's and DoorDash. Prompt and comprehensive action is imperative to prevent further harm to marginalized individuals.
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February 2024 by Dyllan Rife
Why does the service take so long if nothing is ever
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February 2024 by Dee Dee
Bug infested