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February 2024 by lynne chamness
I received many advertisements for radios . When I went in they had none. I used the correct zip when I went into ad. I remember days when bait and switch was illegal
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February 2024 by Tyler M.
Bought at Ashley recliner brand new it took them a week to deliver it even when it was in stock and it broke the first two weeks I had it they jerry-rigged a repair patch and tonight it broke again so I've had this recliner for a total of of a month and a half and it's already broken twice cheap pieces of shit is all they sell customer service horrible would not recommend this place even if you have no money I would go to a second hand store
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February 2024 by Mark Johnson
Loved our experience with Ashley Furniture. There was no pressure ever. We weren’t sure what direction we wanted to go with new furniture for our living room and came back several times over about a year changing our minds from one thing to another. We finally decided to start with the Battleville Dual Power Leather Reclining Sofa and are going to add pieces around that. Cheyenne was very helpful throughout our process.The Carbondale store didn’t have one in stock and we thought it might take months to get one but it only took about 3-4 weeks! I was impressed. It got here so fast that we were having new flooring out in downstairs and their scheduler was very nice in working around our remodel. We called when we were ready and they had it to us in 48 hours! Talk about fast. Rohan scheduled us between 10 and 2 for the delivery and for most companies that means 3 or 4 but they called around 11 AM. Once again being on the ball. Their deliver people were so nice and professional and were very careful with our home and property as well as the new sofa.i didn’t get the delivery guys’ names but they were top notch, too. I couldn’t ask for any more than I received from the Ashley team in Carbondale!
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February 2024 by Michelle Andolsek
Super helpful and excellent service.
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February 2024 by Kim Clayton
We love the Ashley HomeStore outlet in Carbondale! The manager is very helpful! The staff are always great too!
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January 2024 by Melvin Hinrichs
Sage our sales person was great to work with and everyone in the store very friendly and helpfull. Sage went out of his way to look up different furniture sets for us. He was very polite and eager to help. Very impressed.
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January 2024 by Babs Albon
I bought A Chime full size 10 inch medium hybrid mattress from Ashley in Carbondale. I'm very happy with the quality and price of the mattress. I had the mattress for a few months. I highly recommend Ashley in Carbondale. Delivery was free! No one paid me to say this!
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January 2024 by Margaret Handy
Very pleased with the staff at Caebondale Ashley store. They were very helpful in assisting us find a sofa and love seat to meet our needs.
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January 2024 by Rob Jennings
Great service and prices very friendly staff.
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January 2024 by Chris B
Great service.
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January 2024 by Paula
They all were a great Sage, Brittany & Dalton
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January 2024 by CG Moon
Extremely helpful and very friendly. A+ experience.
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January 2024 by Brooklyn Yancey
Two stars because both times my husband and I went in the store the staff were great. No extra stars because it's been 6 weeks and the sectional we ordered has still not been delivered. Every time we call we are given new delivery dates. We were told that the manufacturer or warehouse wouldn't deliver it to Ashley until they had a full truckload so who knows when we will actually receive our sectional.
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January 2024 by dustin zeller
Sage was very personable and very helpful. Came in just to look at bedroom sets and now came back to buy furniture for the entire house!
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January 2024 by J Griffin
Sage was great- very friendly and took care of us quickly! Great price on a very nice dining set
