Banterra Bank is a community-focused banking institution that has been serving customers across five states since its establishment in 1975. With over 40 banking centers, the bank is dedicated to providing a wide range of leading banking products and services while ensuring exceptional customer service. Customers have consistently praised the bank's friendly, professional, and helpful staff, particularly loan officer Carrie, who has been praised for her exceptional service. Banterra has also been recognized as a great partner for businesses, with clients like Fire Masters finding the bank's team, including Mike Lewallen, to be very helpful in meeting their financial needs. Overall, Banterra Bank's commitment to its communities and its focus on delivering the best possible customer experience have earned it a strong reputation among its loyal customer base.
Opening a new account with Banterra has been an easy transition. Kristin Royster was extremely helpful and patient.
April 2026
Service was exceptional. Kristin Royster went above and beyond handling all of our needs when we came in today. Appreciated all the help and support from her and her team!
April 2026
Kristin Royster did an amazing job as always. Every time I have dealt with her, no matter the situation she has always took care of the situation with a beautiful smile and professionalism. Thank you Kristin for taking a frustrating situation and turning it around every single time.
