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March 2024 by Devieanna Foote
Don’t eat here!!! I ordered from here because I grew up eating Jimmy johns it’s usually ok not the greatest but I eat it for the nostalgia. However the last time I ordered there was a long blonde hair in my CAPOCOLLO!!! Like before this place was hit or miss but now I can’t even go back I have to go all the way to marion for a sandwich.
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February 2024 by Nabas
Not sure if it is the app or the staff, but the last 3 times I have ordered my order has been wrong. Used to love ordering Jimmy Johns and picking it up from here, but not so much anymore.
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January 2024 by Quise Dolla
I ordered a sandwich at 8:02 it's 9:22 and I still don't have my food I understand it can get busy but I never had to wait this long and when I call they tell me it's on the way I'm never ordering from this place again
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December 2023 by Adam Wallace
The best chain for sandwiches. Rated four stars because they won't deliver to my house and I live in Carbondale they won't deliver to anything west of emerald Lane exactly where the tippers would be.
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December 2023 by Karissa H.
The food is always good, but the restaurant's motto is "Freaky Fast". Sending out multiple delivery orders at once to the point where it takes almost an hour to receive your food is honestly ridiculous. They wont deliver if you are more than 5 minutes away from the store so that they can stay "Freaky Fast" but then they take forever to bring you your food. If you want fast delivery, i don't recommend this Jimmy Johns
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December 2023 by Victoria Kreher
Not sure what was going on, but it wasn't working. Except for the person making the sandwiches; that person was fine. I almost walked out. The music was so loud the person who (finally) took my order couldn't hear me (shouting) my order and I couldn't hear him.That's the first time I've had a bad experience but it was weird enough that here I am.
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November 2023 by Into The Chasm
Great front of house staff! SUPA NICE.
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November 2023 by Jonas pearce
Takes for ever to get your food. Absolute abysmal service.
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November 2023 by Jared Springer
Took over 30 minutes for our food to be ready because the employees were smoking in the back; we were the only people in the store. Food was good
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October 2023 by Laura K Gibbons
Love the food. I may only be in my mid 40's, but does the music have to be cranked up so loud in that it's hard to concentrate on what to order & actually try having a conversation with the cashier. Other than that & the panhandling outside the store, both in the back entrance & the front public sidewalk.
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October 2023 by Tonya Adams
Been waiting for 2 hours for new sandwhich to come. The first ones bread was so hard I couldn't eat it. They said they will deliver new one. Apparently they had to make fresh bread. But 2 hours later still no
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October 2023 by KAREN S Nesby
Good sandwich, number 10 the Hunter is the
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October 2023 by Stephanie Olson
Kids doing lines of coke in a booth and our sandwiches took 20 minutes… for 2 sandwiches… with only 2 other customers in the restaurant. Keep it classy Carbondale. What joke. Sign says “if you want a faster sandwich, make it yourself”… I could have driven back to WI for a sandwich faster.
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October 2023 by Melissa S.
OMG! You know you never miss something till it is gone! Same goes for food. I didn't think I liked Jimmy John's so much till we moved to a town that only has a Subway. I hate SUBWAY! It's all in the bread. I guess the service is ok as far as a fast food place can be. As far as the ambiance it's time for Subway to move to the future and redo all its stores. That's a why I think Jimmy John's is the best!
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September 2023 by RS7
I love Jimmy Johns, but this location makes Jimmy Johns name look bad with their terrible services. Waited 15 minute for a sandwich, came back and asked if it’s ready only to be told another 10 minutes. Rude employees. No one likes to welcome you and thank you.
