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March 2024 by Elvin C.
Not sure what the hate is all about on the local Kroger. Diet Coke 1.25L for $1.50 on sale. Self checkout available, no line, out of there pronto. Would seem more folks shop here than the Schnucks. There's pros and cons to both.
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November 2023 by Melissa Landreth
Extremely rude on phone , late and the cake was horrible. I tried not to complain to much because they were extremely rude and didn't want to cause a
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May 2023 by Stephanie B.
I bought two of these today 5/14/2023. With Kroger card is $9.99. Both had mold on damn near all the strawberries.
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December 2022 by Kim S.
Blah. Went to the larger Kroger in Carbondale for the first rime I had been going to Mytohysburo Now I understand why I haven't been using the bigger. Their employees are miserable. Their manager, is beyond rude Here's my short experience Dropped in with my mother who lives separately, and my niece We all live in different households, but we shop together to save on gas I put some 12 packs in my cart So did my mother Upon checking out, I had ten, it said limit 8 and I genuinely missed that notice So I bought the eight And my mother said, toss the two extra in my cart. The second she did the cashier called the manager. The manager took them out, stating there is a limit of eight My mother said that's fine, I'll buy the two extra. The manager then literally TOOK them away to the service counter. Stating it's a limit eight My mother protested stating she was under eight (And I just started in disbelief as this was going on over two 12 packs of orange crush) The manager said in a bitter and very rude declaration. It is eight per household She began to state she lived IN A DIFFERENT HOUSEHOLD The manager walked away mid sentence So congratulations Kroger. We could have been the newest Soda Robbers of Southern Illinois Us, with our criminal mastermind plan to outwit your company of two twelve packs of diet orange Crush The big plan of getting ten instead of eight. Thank God you thwarted our plans. Meanwhile, my mother's cart full of about 145.00 in groceries And my cart of 165.00 And my nieces of 205.00? The last time you'll get out business. Better get those Wanted Posters printed about the three Carbondale Carbonation Bandits for the other grocers to be warned about.
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September 2022 by Steve C.
Kroger is taking advantage of consumers! Soda went from approximately $1.39 to $2.49 for a 2L bottle in less than a week! No excuse for over a 100% increase in less than a week! Other than you want to take advantage of Consumers! Never Kroger, never shop there! Inflation is not an acceptable excuse for over 100% in less than a week!
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July 2022 by Abby Hagen
I placed a simple cookie cake order for my son's birthday today on Saturday to be picked up today at 5 and how convenient they forgot to tell me after the Assistant Mgr took my order in person that there's no cookie cake available!!!!! I received a phone call at 12:16 today letting me know there's no pcookie cake available for me to pick up today at 5 p.m. and of course I was at work where I'm not allowed to have a cell phone and I did not get this message until I got off at 430. The Manager that came to phone was ignorant. ?????? I should have been notified more than 4 hours in advance. SMH.
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June 2022 by Madyson K.
They have no respect for there employees. They treat them like dirty I have spoken to several of them and they have said how they felt like the whole Kroger industry is forcing them to feel as if they should quit giving them terrible hours and or making them look and feel like under trash. Many of the works who have worked there for many years still don't have any seniority and are treated worse then the younger staff. They give them no benefit and expect them to be to there full potential.
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April 2022 by Leo J Driscoll
People are friendly. Produce is excellent. Wide selection of organic and vegetarian foods in the store. The prices are the best. People in checkout are friendly. Tammy is always nice.
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March 2022 by Preston S.
The women that work at this place might be the most racist people ever seen. They were giving me dirty looks the moment I walked into the store and they made this one blonde girl follow me around the store... y'all know what you were doing! Absolutely blows my mind that you allow hateful people work at this place.
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November 2021 by Jeannie Britt
We just left the store and the manager and our check out girl were. Absolutely wonderful! They had two people causing some trouble and they both handled it with the utmost respect even though it wasn’t deserved! Shout out to to both of you , great job ! Love this store!
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November 2021 by Jeni Kellerman Gunn
The pharmacy at the Carbondale store is failing miserably! The drive thru is no longer available and wait times inside are an hour plus. Who has time to stand in line for over an hour? They need to pause the vaccines and focus on filling prescriptions until they can properly staff the pharmacy.
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October 2021 by Brandy Hill
My family and I shop here 3 to 4 times a month spending hundreds of dollars. As I was checking out in the self checkout one of the cashiers stood over my shoulder the entire time and after I finished asked “aren’t you going to pay for the wipes” I can understand asking me if I forgot to pay for them, or even asking if I previously purchased them. She assumed that I was trying to steal them. You can see me on their camera as I walked in pulling the wipes out of my purse wiping the cart down before I put my baby in. Kroger should really have a conversation with employees on how to approach customers if they’re going to profile someone. When speaking to the manager, Adam. He said that he would check into it.
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March 2021 by Richard Neal Bey
Everything there is better quality items than many other stores and organic is available almost in Everything!
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February 2021 by Rodney Brown
everything was Great and the service was great also!!
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November 2020 by Deborah Nash
We go there from Union County because we can utilize the Click It Curbside service during a raging pandemic!
