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October 2023 by ctmdragon macdragon
This place always has a different variety of items and the staff is very friendly
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August 2023 by Nic Harris
I absolutely cannot understand why certain employees have to have such snobby and disrespectful attitudes towards your customers, I wrote a review on the last one and this one is absolutely no different, you now have a rainbow head colored girl who for whatever reason decided she was gonna slide my item across a table speaking to me in an extremely rude tone, all while the store manager is RIGHT NEXT TO HER. But this is nothing new, he shrugs off almost every problem like its absolutely nothing to him and it’s unbelievable, almost every employee with the exception of a couple, act like they don’t want to be there, you got a manager who acts like he doesn’t even want to run his own store, yet you call yourselves a pawn shop. Youre just another screwed up establishment that clearly Mr. Jerry ain’t too concerned about fixing.
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May 2023 by Mike BMC
Called for some information on movies. They couldn’t give it to me. I told them I would drive 1 hour and fifteen minutes the next day to come to the store personally. Knowing it was going to be a total of 2 and a half hours of drive time for me, the employee didn’t tell me they’d be closed now on Saturdays. So I drove all the way there to see a closed store. Now I get to drive back. Empty handed. Waste of gas, waste of time, I’ll never go back in there. Their movie cases feel greasy anyway. I had to always change them out in the past. I’m done.
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May 2023 by Blair Reynolds
Massive variety here and excellent prices on consoles, games, and accessories as well as soundbars and other speakers.I've not sold anything to them, so I'm not sure how well they pay for things, but their prices are phenomenal.
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April 2023 by Lane Arteman
They have a wonderful staff and huge selection. Midwest Cash is the best pawn shop in Southern Illinois!
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January 2023 by Nobreakjake
I like the older guy I met yesterday and it's hard to deny they've got some quality stuff, hard not to give a higher rating. However, this is somewhat of a chain style pawn shop and the motto must be "we just got it in".I'm a serious buyer. I've formed relationships with pawnshops all over the midwest, everyone haggles but these guys. I came in yesterday prepared to buy 3-5 pool cues that were all in the $200-$300 range, when I tested the waters on one that was $225, I couldn't even get them to do $200+ tax, tried again on another item "just got it in" .What he didn't know I just came from the marion location and they told me the same exact thing on what I ask about, and have done it in the past. I brought it up to the employee and walked out. I'll give you some free advice, everyone uses sold listings on ebay and that's fair, I do as well but what you have to take in for account is shipping and ebay fees. I can get the same thing shipped to my door for the same price why would i want to go there and deal with shenanigans?
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January 2023 by Crystal Matt
Broke my nintendo switch. Refused to even acknowledge the fact. Will be filing a complaint with the bbb and whoever else I need too. This is ridiculous. Normally I don't have problems with them but this time I did.
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October 2022 by Miranda Kilman
Called to check and see if they would accept brand new a/c units, they said yes, so I loaded them up and brought them, only to be told they would not accept them. Didn’t even look at them. Confused because that’s why I called in the first place, to make sure I wasn’t wasting a trip.
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September 2022 by William Phoenix
The staff is always super nice and welcoming. I come here for DVDs and they have a huge selection. By far the best selection out of any pawn shop I've ever been to.
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August 2022 by Amarra Quinette
They have a female worker I won’t say her name for safety reasons but she is the maddest rudest person I ever came across in here I hate when she try’s to help me I already know exactly how it’s going to go..she needs a better attitude or a different job!!!
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May 2022 by Chloe Belle
Very helpful! They accommodated every need even after we took our time!!! The workers are always so nice when we walk in and we've even sold things here, I recommend going here if you love that family business feel !
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May 2022 by Joseph Anglin
Have a lot of DVD and BluRay selections. Everyone's friendly and extremely helpful. Glad I can say they are an AMAZING Pawn Shop.
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December 2021 by JP Paul
The woman at this place seemed so uninterested in taking my items. Seemed like she would have rather do anything than be at work helping customers. If you don’t want to do your job then don’t come in. But if you are then do not take out your frustrations on customers. Fix it or i will not return and i will spread the word on this as well
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November 2021 by Mandi Clark
Helpful! They listened when I needed money.
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October 2021 by Blackburn Courtney
I recently purchased some firearms buying them outright. As it is a new law to hold firearms for 72 hours after doing your background check upon me picking up my firearms on one of my riffles there was a missing clip. I called to inform them of my missing item only to be told “I’m pretty confident that riffle didn’t come with an extra clip” I responded that the extra clip was one of the reasons I chose the riffle. He was in denial that I had a missing clip. Then he asked if there was anything else he could help with. To carry my firearms out of the store in safety I purchased some cases that weren’t in the best of shaped to only find out they were sold to me full price as in store. I asked him about it and he said they sell the cases for half price and I told them they were sold to me as if they were brand new. The guy was useless. UNLESS YOU WANT YOUR ITEMS MESSED WITH AND STOLEN FROM YOU DO NOT WASTE YOUR TIME! I DO NOT RECOMMEND THIS PLACE. I spent a lot of money with them but they will not get my or my family’s business anymore!!