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November 2023 by Chelsea Huff
Update; left a 2 star review recently. The manager called and informed me why things might have been a certain way the day of my visit. All made sense. Next time I will ask instead of assume as normally they do a fine job.
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November 2023 by Rod Smith
Got a flat on brand new tires while on vacation. Stopped in at plaza tire and they were score to get me in and out relatively fast and intensively as well. Nice guys as well. Highly recommend
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November 2023 by Lisa Clark
Plaza Tire in Carbondale,Illinois will make sure and get the job done for you. The customer service is remarkable as they are non-stop. Thank you Plaza Tire for the superb service!
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November 2023 by brittani russell
If i could give no stars i would . I had an apt at 2pm at plaza tire in carbondale .. They promptly took my car back and were to put 2 tires on it. Multiple people came in and got tires and alignments as I waited for my car to be finished. Those people all left before me. At 4 pm I asked how much longer it maybe for my car to be done. I was told tire tire machine was behind but soon it should be done. How is it that 3 other people came in and got there tires done with same machine. And mine was still in shop. There were no complications or issues with a tire size they had them in stock. All in all this was not a great experience
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November 2023 by Lundrell Johnson
Just wanted to shout out Plaza Tire for all their help, although they were not able to repair my sons car they went above and beyond to assist me and didn't charge me a dime. Ian the manager was super friendly and extremly helpful. Thank you guys so much. Customer Service is so very important and the team at Plaza was Awesome
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October 2023 by Chloe Mills
They were extremely shortstaffed but the guy behind the counter kept his cool and managed a great number of phone calls, cars and customers with complete professionalism. The mechanics were extremely efficient and even though I had to wait quite a bit longer than I intended the actual time it took for them to service my vehicle was not long at all. I commend the team on their exemplary customer service. Pricing was fair for the one service I recieved. I will recommend and return in the future.
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October 2023 by Joseph Miller
I received excellent service from plaza tire today. I am traveling from out of town and my tire pressure gauge came on. I stopped by plaza tire to have them check it and they were able to resolve the problem quickly and it didn't charge me anything to do it. I truly appreciate their help and would recommend them to anyone.
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October 2023 by Joy Greenley
I had an appt at 10, and dropped off the car at 8:45. It had a slow leak that couldn't be fixed so I bought a tire. They had to extract the locked lug nut, and replace the tire. It wasn't done til around 4:45 I suggested that it took a long time, but the salesman said no...it took all that time to do it! He was very polite though. I would hate to take it there and have to sit and wait!
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September 2023 by Rylee Moritz
I am beyond grateful for this company. They were professional and had PROFESSIONAL INTEGRITY! From the start, they informed me of possibilities of additional costs and the process of treating my car. Turns out that nothing was wrong and they had the integrity of being truthful about it. They did not take advantage of my ignorance and were extremely kind when helping me. I will always take my car to this business if I need anything because of this reason. Thank you Plaza employees for your professionalism and human kindness!
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September 2023 by Matthew de Jongh
Incredible service, polite, professional and very knowledgeable folks working here!The job always gets done both quickly and done right.., I’m bringing all my cars here.
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September 2023 by William Meadows
Super fast and friendly! They got me in and out with 4 new tires extremely quick! I would recommend.
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September 2023 by Joshua Stoll
Kudos to the manager of this location - I was impressed by the way you addressed my concerns and the degree of your sincerity. This level of customer service seems very rare these days.
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September 2023 by sara minor
Very positive experience. The service techs worked quickly to have me on my way. Randy was very helpful, and provided great customer service. I will definitely return for future service needs.
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August 2023 by S. Robinson Lorinskas
When I left from school this afternoon, heading out to spend the weekend about 80 miles away, I noticed that my tire indicator light was on. I pulled into Plaza, where several people were waiting while their cars were serviced; they were clearly busy. However, when I asked if someone could take a look at my tires, the manager, Randy, immediately said to pull my car up and he would check the pressure. Two of the tires were low, and he told me they were showing signs of wear and should be replaced soon. He was totally professional and polite. I highly recommend the business.
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August 2023 by Edward Graves
Plaza Tire is a Pleasure doing business with. They are knowledgeable, polite, and friendly and know their business. If they ever miss something they make it right without a hassle. If you need tires or other vehicle work done, Plaza would be a good place to start.