SIU Credit Union's west branch in Carbondale is praised for its friendly and helpful staff. Customers highlight the professionalism and politeness of employees like Ms. Jessica and Ms. Alyssa R., who have provided excellent service and support. The mortgage team, Brigette and Coralys, also received positive feedback for their smooth and communicative process in helping a customer with a home loan. Padma, another staff member, was commended for her patience and step-by-step guidance when a customer sought assistance. Overall, SIU Credit Union is highly recommended for its efficient service, great rewards, competitive loan rates, convenient locations, and caring approach towards its members.
Very helpful with having documents notarized. Thanks!
October 2025
The teller Cece was fantastic please get more pleasant people like her to work for your company
October 2025
The resources and services at the SIU Credit Union have always been great, but today, Jacee Gold and her associates provided stellar assistance and support in dealing with fraud and protecting my accounts. Exceptional service!
