SIU Credit Union's west branch in Carbondale is praised for its friendly and helpful staff. Customers highlight the professionalism and politeness of employees like Ms. Jessica and Ms. Alyssa R., who have provided excellent service and support. The mortgage team, Brigette and Coralys, also received positive feedback for their smooth and communicative process in helping a customer with a home loan. Padma, another staff member, was commended for her patience and step-by-step guidance when a customer sought assistance. Overall, SIU Credit Union is highly recommended for its efficient service, great rewards, competitive loan rates, convenient locations, and caring approach towards its members.
