University Mall has seen better days and lacks many stores, with only a few like Hot Topic and Finish Line remaining. The mall features a science museum and has a cool retro aesthetic, but it feels mostly empty and is described as a ghost town. Despite its decline, some visitors appreciate the cleanliness and the good service at the food options, although prices can be high. While there is a variety of accessories available, the overall shopping experience might not be enough to draw in crowds, as many prefer traveling to other malls in nearby areas.