O'Reilly Auto Parts store #5782 in Carlinville, Illinois, offers a wide range of auto parts, tools, and accessories. The staff is known for being knowledgeable, friendly, and willing to help customers find the right parts and solve problems. They work hard as a team to meet customer needs and are often able to scan vehicles to identify issues, saving time and money. The employees are super helpful, patient, and do not talk down to customers who may not be sure what they need. One staff member is particularly praised for being professional, helpful, and providing great customer service, especially when assisting with tasks like adding brake fluid. The store also provides useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake drums and rotors. Customers appreciate that they usually have the needed parts in stock or can get them quickly, and some employees are willing to go outside and look at vehicles if necessary. Overall, the store is known for its helpful staff and reliable service.
This is a great place to go for all your car needs ..Everytime I go in there they are always helpful and friendly and I love how they always honor warranties. If you need a part for your car go here.
October 2024
Excellent people very knowledgeable, very nice and accommodating, if they have time depending on how many customers they have they'll even work as a team to meet your needs.
March 2024
The staff makes the difference. They are competent and work hard to find the right part you need and can scan your vehicle to find the issue(s) saving you time and money.
