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July 2021 by Angie Blackburn Hoffman
My new pretty! Thank you, Rice Motor Company, in Carmi for this amazing vehicle, and for saving it for me as I actually shopped around other places for something different. Thank you for not selling it until you heard back from me….Even though you had someone asking it to buy it while I was on the fence. You were the best car buying experience we’ve ever experienced. You made everything so easy and simple. You took care of EVERYTHING. Thank you, Thank You! 5 star in my book! You made this a good day! I will shop here first from now on. I’ll shop here first from now on. I have not one negative to say snot this car buying experience.
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February 2020 by Jerri Thomas
Bought my truck here Gary the guy that use to work there was see o very nice took my Traverse there last year the guy parked it outside my Traverse got broken into I called them the guy that took Gary's place told me they didn't have cameras out back !!and I told him who ever broke into my Traverse stole all my CDs that was in a Black case even the CD I had signed Little Town allcds gone they never called me back nothing I took pictures where they pride my doors open the rubber hanging inside the door frame
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November 2019 by Kathy T.
My husband is in Southern Illinois (Norris City) on a hunting trip, and was having problems starting his '08 Chevy 2500 Diesel in the frigid weather they've added this week. He had it towed to Rice Motor Co in Carmi. He spoke with Jeremy Snow, the service & Parts Mgr, who got it in right away. They found the problem, and fixed it right away at at fair & reasonable price. He gave my husband his card and told him any time he's in the area, and has truck problems, to call him & hell take good care of him. This isn't the first time they have saved our trip! We were there this past summer, and the fuel pump went out. They repaired that as well, in the same timely fashion and at a fair price. We highly recommend Rice Motor Co in Carmi, IL for any service, parts or repairs you may need! Thanks again to Jeremy and his amazing service technicians!
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September 2019 by Dave Wenona Graves Jamerson
this is a great shop, very clean, organized, fast service
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August 2018 by Sherri Williams
I highly recommend this dealership, they have excellent customer service and really care about making sure their customer is happy:) kudos to you all.
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August 2018 by Tiffany Williams
The customer service is exceptional! I will definitely go back when it's time for another vehicle! Thanks guys!