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January 2024 by Dennis Campbell
Great cars friendly staff come by and see their selections
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October 2023 by Shane Pollard (IMESP)
Great family owned business.
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September 2023 by Stephanie Boyd
Excellent service and sales. Couldnt ask for a smoother transaction more than 300 miles away.
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September 2023 by Candice Cullum
We had the best experience here! No hassle at all, no hidden fees. These guys are very easy to work with. We will definitely be returning customers!Thank you, Mark and Todd!!
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February 2023 by Erika Ewing
Recently bought a truck here. Was definitely one of the easiest vehicle experiences my husband and I have ever had. Staff was also very friendly. Not pushy at all. Would definitely recommend this dealership to others.
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October 2022 by Stephanie Sherratt
Great staff and excellent service - highly recommend!
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August 2022 by Miranda Stimson
Easiest car buying experience we’ve ever had! Todd was great to deal with, very knowledgeable and handled everything for us. We will absolutely buy from them again!
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July 2022 by Deborah Batteese Goodman
My elderly mother lost the keys to her Chevy Cruze. We were assured that Rice Motors could program the newly purchased key once it was towed to their location. (The key itself was purchased from Expressway in Mt. Vernon, IN because the car was purchased there and they had everything such as VIN Etc but not the car. Expressway even called Rice Motors to confirm that they could make the key if we had the car towed there as it was closer to my mother’s home). After the car was towed here, to Rice Motors, we were informed that a 2nd new key was necessary to program the first. They did not offer to order us a 2nd key but referred us back to Expressway for this purchase. When I called asking for an explanation for the need of a 2nd key, I was yelled at by the service manager that it had already been explained why. When I said, well not to me and I am trying to understand the necessity of a 2nd key before I spend more money ($115 1st key, $125 for tow to Carmi from Norris City). Instead of explaining, he told me to get the car off his lot. I can’t imagine a service manager behaving so rudely when asked a question by a customer. I will never purchase a new car here nor would I ever bring another car here for service. This is certainly not a place I would recommend for either purchase or repair of a vehicle. Completely unprofessional behavior and zero customer service from the parts and services department.
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February 2022 by Stephen Nuse Jr
Friendly. The staff are very professional and the owner takes time to answer any question you may have. They did a great and fast service on my GMC. I highly recommend going to Rice Motors!
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September 2021 by Kathleen Preston
We made a 2 hour trip we seen a car on there web site. I called to see if they had it still. I talked to Todd he said yes. We went down to ck it out. We was very pleased with there service we test drove the car. We traded with them there Service was outstanding.
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August 2021 by Stephen Nuse
Friendly. The staff are very professional and the owner takes time to answer any question you may have. They did a great and fast service on my GMC. I highly recommend going to Rice Motors!
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July 2021 by Angie Blackburn Hoffman
My new pretty! Thank you, Rice Motor Company, in Carmi for this amazing vehicle, and for saving it for me as I actually shopped around other places for something different. Thank you for not selling it until you heard back from me….Even though you had someone asking it to buy it while I was on the fence. You were the best car buying experience we’ve ever experienced. You made everything so easy and simple. You took care of EVERYTHING. Thank you, Thank You! 5 star in my book! You made this a good day! I will shop here first from now on. I’ll shop here first from now on. I have not one negative to say snot this car buying experience.
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March 2021 by Frank Mannie
Amazing customer service ....very helpful salesman....go see them for a great deal
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October 2020 by Jonah Thetford
Jeremy the parts manager is very knowledgeable and friendly. The dealership is always clean and everyone is always willing to help.
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September 2020 by Kalynn Servic
We were truck shopping for a bit now. So glad we ended up at Rice motor best car buying experience I’ve ever had. It feels so good to shop local too! Thank guys for all your help we love the new ride!