Verizon is praised for its excellent customer service, with employees described as polite, knowledgeable, and friendly. Customers highlight the ease of getting set up with new phones and plans, and appreciate the helpful explanations provided. The staff is commended for their ability to make the experience "super fun and easy" and for going the extra mile to assist customers in finding the best deals and upgrades.
We are from South Africa and received the most friendly and helpful assistance from Mary Fester at The Cellular connections at Harrisburg Illinois. THANK YOU.......you are such a beautiful example of your beautiful country!!
June 2026
Service was great! My new phone purchase was easy and taken care of quickly.
March 2026
Kimberly was GREAT! Found the best deal for me on my new phone and accessories. Also she was training a new employee, and was very patient, kind and thorough. I love this store and the employees are great!
