Barretts Antenna & Services Inc. is a television repair service that handles warranty work for brands like Samsung. Customers report very smooth and amazing experiences, with many describing the service as absolutely professional. The technicians are consistently noted as knowledgeable, well-educated, professional, polite, and easy to work with. They are also described as cool, respectful of homes, and careful to be neat.
A key strength is their efficiency and preparedness. Technicians often arrive with the necessary parts on hand, completing repairs quickly—frequently within 20 to 45 minutes—and knocking the repair out of the park. They maintain good communication, staying in contact regarding arrival times and providing valuable advice. In one instance, a technician's immensely valuable guidance helped a customer secure a repair from the manufacturer for an out-of-warranty television, saving the customer significant cost.
The company services areas including Madison, Wisconsin, and travels to customer locations. While there is a fee for out-of-warranty diagnostic visits, the overall service receives high praise. Customers are very pleased and highly recommend the company, stating they respect, recommend, and refer everyone they know. Despite some negative comments elsewhere, many customers express surprise because their own interactions could not have been smoother and they are very happy with their experience.
Waldo and Fernando were wreaks Greta I trust that they will get it my tv working the way it needs to they were quick to get out her and assess the problem and get it in for repair
June 2026
The guys were fantastic swapping out a power supply on the POS (but expensive) Samsung we have. Came out the very next day with the part and 10 minutes later we had a working TV again! Thanks guys!
December 2025
Very professional and helpful with my new TV. Juan and Mike were great.
