Hand & Stone Massage and Facial Spa in Carol Stream, IL offers a variety of services including massage therapy, facial treatments, and hair removal. The spa aims to provide a relaxing and rejuvenating experience with customized treatments to meet the needs of each client. The licensed therapists and estheticians are knowledgeable and professional, creating a welcoming environment for all. Clients have shared positive experiences at Hand & Stone, with many praising the skilled therapists and estheticians. One client, who has been visiting the spa for several years, highlighted the variety of massage therapists available for any type of massage needed, whether for pain relief or relaxation. Another client noted the outstanding service provided during multiple visits, emphasizing how therapists listen to their needs and create a comfortable atmosphere. Facial services have also received positive feedback, with one client appreciating the knowledge of their esthetician, Aneta, who teaches about skin while providing excellent care. While there have been mentions of pressure to upgrade to memberships, many clients found the staff, including managers and front desk personnel, to be friendly and accommodating, providing information about membership perks without being pushy. Recent reviews highlight the friendly and efficient staff, with Aurora and Fitz Fitz Fitz receiving special praise. Aurora is recognized as an incredibly talented massage therapist, consistently delivering professional and exemplary massages. Fitz Fitz Fitz is described as professional, polite, and very confident, using methodical and symmetrical techniques, including hot stones and oil, to help muscles relax instantly. Many clients feel confident in the skill of their therapists, with some noting that they always leave feeling relaxed and well taken care of. Overall, Hand & Stone Massage and Facial Spa provides high-quality spa services in a relaxing atmosphere, with attentive and professional therapists and estheticians who strive to make each visit enjoyable and memorable.
