Hawk Ford of Carol Stream is a dealership renowned for its exceptional customer service and commitment to building lasting relationships with its clients. Customers have praised the dealership for providing a painless car-buying experience, with many noting the friendly and helpful staff. The team, including sales associates like Cosme, AJ, and Ben, is dedicated to assisting customers in finding the right vehicle without hidden fees or pressure. Whether it’s fixing software issues at home or guiding customers through the purchase process, the staff is described as understanding, professional, and transparent. Visitors to Hawk Ford appreciate the luxurious service experience from the moment they enter the showroom. Many customers express their satisfaction with their purchases, highlighting the reliability and performance of their vehicles, such as the Ford Explorer. Overall, Hawk Ford of Carol Stream is recognized for its supportive environment, making it a preferred choice for those shopping for new or used vehicles in the area.
Cosme Ramos is the guy to go to! Extremely professional and worked with us to find a car we can afford!
August 2024
Ethan was amazing! The experience was long, as expected, but painless. I love my new bronco! I'll be back for sure!
August 2024
Great experience. The manager Eric helped us figure out issues with the car we wanted to buy, and they made sure all repairs were completed before we took the car. Roman was great to work with.
