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March 2024 by andrea ortiz
excellent treatment and excellent service thank you Mr. John
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March 2024 by Denice Di Giacomo
John at Carol Stream Public Storage was fantastic he assisted me in understanding the contract, rules, insurance, and setting up the on line Public Storage app etc. He even proceeded to help us to the unit area. He is an excellent employee. I would highly recommend your services.
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March 2024 by Juan Aguilar
Jamie thank you for your very good service thank you
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February 2024 by Edith Majzer
Jammie was very helpful, explained things thoroughly, very pleasant, cordial, if u offered, I would give 10 stars ty
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February 2024 by Bri Heartful
very easy to rent out a unit and the employee was very friendly and understanding at this location. Jammie always answers any questions and greets us with a smile. :)
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February 2024 by Rich Byrne
Outstanding service
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February 2024 by Garrett Kent
Great customer service! In and out with my storage unit!
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February 2024 by V Kotova
really good storage. and Jammie is the best. really helpful and friendly. great experience! thank you! )
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December 2023 by Reyan Mahmud
John has amazing customer service, he explained to of all the unit sizes in a professional way. I am a new customer and the way how he handled of explanation everything was outstanding. 10 out of 10. Thank you for the amazing customer service John. I will tell my friends and family to come use this location
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December 2023 by Kayla Franklin
John was very helpful and knowledgeable. he walked me through every step of the process.
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December 2023 by Isidro Rodriguez
John and Jammie were awsome they helped me get into a nice storage Unit. 10 stars
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December 2023 by Meredith Crantz
John was so helpful!! He’s very attentive to what’s important to the customer and understood exactly what I needed. Thanks John!
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October 2023 by Rick Mundt
I was a customer when I moved here about 4-5 years ago, and am back, as I now have a relocation out of Chicago, but need storage. After doing a quick online search, and a basic reservation, I received a very pleasant follow up voicemail from Jamie regarding my upcoming move. Since I was in the area I stopped in just as Jamie was arriving.We’ll I can’t begin to tell you what a WONDERFUL experience it turned out to be, as we toured the facility, saw my unit, and she answered every one of my questions, and then some. I was SOOOO impressed with her service, professionalism and personality that I went home and grabbed the needed materials and came back to complete the check in.Jamie was nothing short of OUTSTANDING in every respect, even juggling multiple customers with success.I just observed a FIRST CLASS , customer oriented and personable representative who demonstrated how customers are to be treated. Kudos to her and thanks for the wonderful treatment. I look forward to doing more business with you and hope that you are recognized and rewarded accordingly. Keep up the great work !Rick Mundt
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October 2023 by Estrellita Young
It has been a pleasure to do bussi ess with Jammie.She is very energetic and very pleasant.Thank you for the good service.
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September 2023 by Prince Ren
I have been a long time rent over 15 years. They increased my rent once in a while. I use auto pay and did not pay attention. In May my rent was 238. When I did my tax last week I found out that they had increased my rent by 35% to 318. I called they said that they would adjust to $258 but would not retroactively make adjustment. The message is: the rent should be $258 but we scam you if you do not pay attention particularly long time customer and autopay
