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January 2024 by Kyle Conrad
Great customer service was in there for a while and Eddie the customer rep I dealt with helped with everything I needed
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January 2024 by Javier Diaz
Eric is the best, he help me to set up my new iphone, great experience… Thank you!
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January 2024 by Maria Lozano
WARNING! I REPEAT WARNING! THE PEOPLE WHO WORK HERE ARE A BOUNCH OF SCAMMERS THEY WILL TRY TO FOOL YOU! A BOUNCH OF THESE REVIEWS ARE FAKE NEVER COME HERE LISTEN TO ME IF I COULD GIVE NEGATIVE STARS TO THIS STORE I WOULD ANK IT THAT!
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January 2024 by Kelli Shrigley
I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!
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January 2024 by Barry Pollet
Eric was excellent in customer skills, very friendly and helpful explaining all of my options.
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December 2023 by Agnieszka Mrowca
Very Friendly and helpful, Erick took the time to go over all options in great detail, so we can make the right decision to fit our needs. Definitely will be returning customers .
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December 2023 by Yo Yoke
Eddie was super helpful in changing data form an older phone to a newer phone he was very chill and did a good job
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December 2023 by Javi S.
Worst experience ever. The manager Armando told me that he was going to apply to mi purchase a special for Black Friday of 2022 on 3 I watches plus a free iPad for loyalty. until this moment I've been charged since then full price on everything and the said manager Armando hasn't helped at all I've been calling him and he lied to me about that he already called Verizon customer service about my account and Verizon company said he never reached out to them. I already reported his business for fraud before the government of Illinois to Lisa Madigan. I will never ever do any business with him anymore
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November 2023 by sgtgeneweenie Harlow
Kane is a rockstar and helped through all stages of the setup and activation 5 Stars
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November 2023 by Kathy Crane
Matt in the Carol Stream store made the transition from my S8 to S23 very easy. He transferred all the texts and photos in a short time.
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November 2023 by Christine Erickson
Eddie was super helpful and we had a very good experience at this Verizon location.
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November 2023 by Stella Voux Inc
Incompetent employees. They will just waste your time. Able to activate $100 international travel plan but not able to deactivate.
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September 2023 by Rich Caudillo
Great experience getting a new phone today!It’s always a process, but the wait was made better by friendly staff.
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September 2023 by Hannah Loux
Rafael was very very helpful and went through all of the options to help me make the best decision and get the best deal.
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July 2023 by Kelly Wiedeman
Store website it closes at 8pm. Git there last night at 7:35. Employee inside, lights off and closing up. So why not say the store closes at 7:30?
