Advance Auto Parts in Carpentersville is noted for being very helpful and super nice. Customers report awesome experiences and exceptional, great customer service from the polite and personable staff, who are described as patient and kind. The team is quick to locate parts and willing to help with services like battery changes, even in difficult conditions. While some note prices can be a bit more expensive than other stores, many feel the outstanding service is totally worth it, leading to high recommendations for this specific location.
Caleb in carpenterville really helped me to locate a diehard platinum battery for my car. He was super nice and very quick at locating the battery took about 5 min. Much appreciated Caleb great customer service.!
December 2023
I just love how they greet u with a smile so polite nd patience I had Amazon package delivered there nd they were just as nice to give it to me
November 2023
This store in Carpentersville IL. is and always has been very helpful and super nice to deal with. Nothing bad to say about hThe staff here. Always had what I needed the first time
