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March 2024 by Blackhawkk23
1 star because your outdoor yard gate attendant has an attitude problem. Answering very simple questions is not difficult. I know being 400lbs might be hard, but treating your customers with respect takes no effort. Home Depot bound from now on.
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February 2024 by Chris Polakowski
Great place, buy everything you meed for home.
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January 2024 by Gerald Fon
Just did a drive up pickup of an item that was not not in stock in the store. Waited behind 4 other vehicles, but the line moved along at an acceptable pace. I would be willing to purchase in the same way in the future.
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January 2024 by Elliott
Knowledgeable employees and helpful
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December 2023 by Just L
I got used to going to the big home improvement stores like Lowe’s and Home Depot. But when I enter this store. I quickly appreciate how good and clean, and organized this store is. And it’s versatile with its product it stocks! If you go to the roofing and lumber department. The people are well knowledgeable and they present their product well. The appliances are mostly whirlpool. I ma very surprised is there flooring department. It’s better than Lowe’s. I love this discovering stores like this.
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December 2023 by Санек 3000с
Great place. It's like a hardware and a grocery store.
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October 2023 by sous J93
To say that Daisy was a horrible manager is an understatement. My husband and I were preparing to purchase a gun safe and were ready to spend a pretty penny there.She was called in by a cashier who needed her assistance. She initially sighed with widened eyes as she walked away from the conversation she was giggling about with her coworkers. She had no care for the customers n tried to rush the decision. My husband brought to her attention that it was tampered with, and would he be able to return if it was missing a few parts. She again rushed us, with not a care, interrupted, and wasn't helpful with a take it or leave it attitude. I wanted to say something badly but resorted to holding my tongue and spending my money elsewhere. I resorted to driving to Batavia, where a lady named katlin went above and beyond to help us. Katlin walked us through the process with the biggest smile on her face. She was so helpful and assisted us in picking the right safe for my family and I.It's unfortunate that Daisy acted so horribly.As a manager of a large company myself, she's not the right fit at all. Customer care is nowhere to be found.I could understand if someone was having a bad day ( since it was 6-7, so she could have been tiered) but she clearly was having fun with coworkers,( and I sympathize with that) but that's not much of an excuse to mistreat the people who treated you with respect and who are literally the bread n butter of the company)
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September 2023 by Ивайло Караиванов
This is one of worst menards locations ,I am contractor and very often purchasing from Menards HD Lowes etc ... menards has worst and unknowligable stuff out there and careless they are simply time losers.
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July 2023 by G C
Menards is a great place with great prices.m; especially with the 11% rebate. My only issue is they lack a real selection of brand name tools. This makes other home centers the place to go.
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June 2023 by Azad Asrar
Such AMAZING customer service and employees!I was checking out with my Twin 3 yr olds and left my phone near the register. The cashier told the customer service representative and they brought it out to the parking lot before I could drive off.Thank you!
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May 2023 by Marquita Mayfield
I went to menards today, I spent over a thousand purchasing as fence. When I came to pick it up the customer service desk/ renting service gave me the hardest time trying to use one of their trucks.. at first the young lady didn’t want to help us, and then they kept giving me the run around of what I needed to rent the truck. The whole experience was distasteful, makes me never want to go back.
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February 2023 by Mom of All Trades
Always friendly and helpful employees! Prices are decent. The people that do their price signs in store need to be more efficient, there are always missmarked products and they do not give any discount for their store mistakes which hurts customer service. some departments have messy shelves that have products in the wrong places on a regular basis.
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February 2023 by Alan Koeppen (PapaLycan)
They always have a great selection and good prices. Sometimes the customer service isn't always the MOST helpful, as far as attitudes are concerned, but generally the people know what they're talking about. Would recommend.
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January 2023 by Alan Koeppen (MrWereman)
They always have a great selection and good prices. Sometimes the customer service isn't always the MOST helpful, as far as attitudes are concerned, but generally the people know what they're talking about. Would recommend.
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January 2023 by Mark S
Asked an older customer service employee about a battery charger. Gave me an attitude about the instructions are right on the side. He started to walk away and I said I had more questions. His attitude was completely unprofessional. He looked like he was more interested in getting to break room instead. Never shop at this Menards if you don’t have to.